Receivables Online Product Manager- Vice President

Position: Payments- Receivables Online Product Manager- Vice President
Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager of Receivables Online, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Establish themselves as a subject matter expert Receivables Solutions

• Develops a product strategy and product vision that delivers value to customers

• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

• Leads oversight of complex client onboarding and client inquiries

• Coordinate internal and external communications about product updates while maintaining product and system documentation

• Oversee agile product development processes, including sprint planning, backlog grooming, and release management.

• Cultivate partnerships and collaborate across stakeholders, including Operations, Technology, Implementations, Sales, and Service to assure alignment

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area

• Advanced knowledge of the product development life cycle, design, and data analytics

• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

• Demonstrated written and verbal communication and diplomacy skills to work cross-organizationally to influence others, drive results/change and implement projects/processes

• Strong analytical and problem-solving skills, organizational skills, attentive to detail and ability to work with minimal supervision

• Experience presenting product capabilities, gathering client feedback, and translating client requirements into actionable product enhancements.

• Ability to translate business requirements into technical specifications for engineering teams

Preferred qualifications, capabilities, and skills

• Deep understanding of Receivables and cash application products, markets, and customer needs

• Demonstrated prior experience working in a highly matrixed, complex organization

• Stay current with emerging Fintech technologies and Receivables industry trends, integrating relevant advancements into product strategy

• Experience working with agile methodologies and tools (JIRA, Confluence)

• Demonstrated ability to engage directly with clients, understand their needs, and resolve complex issues efficiently

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill…