Account Manager Remote

Who You Are

You are a skilled customer relations professional with an eye for detail, a firm grasp of mathematics, and a knack for solving complex problems while juggling multiple responsibilities. You're happy behind the computer, navigating spreadsheets and responding to client emails, and you are equally comfortable speaking to customers and partners in person and on the phone. You bring your talents to a team where your ideas and contributions are recognized;

you thrive in a changing environment where you can shift between support and leadership roles.

We’re seeking a highly organized and customer‑centric Account Manager to join our growing team. In this role, you’ll partner closely with Account Executives, clients, key partners, and internal teams to provide exceptional support throughout the sales operations process. You’ll build long‑term, trusted relationships with clients by delivering accurate, timely service and driving operational excellence.

• Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors.
• Support new client onboarding and growth initiatives in collaboration with Sales.
• Generate timely, accurate quotes and ensure smooth order placement and processing.
• Oversee customer account management including contract and agreement negotiations.
• Coordinate with internal/external teams to forecast stocking needs and delivery schedules.
• Act as a client advocate with a focus on improving the customer experience.
• Collaborate cross‑functionally to ensure on‑time and accurate delivery of all orders.
• Escalate risks appropriately and support remediation efforts.
• Complete ongoing security awareness training and comply with company policies.
• Identify and elevate security risks to the appropriate Executive Leadership Team member and contribute to remediation efforts.
• Other duties as assigned.
• Must be based in the United States and reside in New Jersey and/or surrounding areas.

• 3–5 years in client‑facing account management, sales support, or relationship management.
• Background in technology, IT solutions, or channel distribution preferred.
• Proven success managing multiple accounts with accuracy, responsiveness, and strategic focus.
• Skilled in quoting tools and CRM systems such as Salesforce.
• Experience in procurement, supply chain, or logistics coordination a plus.
• Trusted advisor with a track record of building strong, long‑term client relationships.

• Excellent written, verbal, and presentation communication skills.
• Analytical thinker who uses data insights to anticipate challenges and identify client‑focused solutions.
• Highly organized and efficient in fast‑paced, deadline‑driven environments.
• Proactive problem solver who anticipates needs and drives solutions independently.
• Collaborative, adaptable team player with a customer‑first mindset.

Our mission is to challenge and enable our employees to achieve great things.

• We Before Me
  :
  We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge.
• Dare To Be Great
  :
  We are big‑picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best.
• Own It
  :
  We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results.

• Unlimited Paid Time Off (PTO)
• Incentive compensation plans for all employees
• Company‑funded 401(k) contributions
• Zero‑cost employer‑covered health insurance
• Annual BYOD (Bring Your Own Device) reimbursement up to $500
• Paid parental leave
• Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
• Quirky, diverse, respectful, high‑performing coworkers you’ll want to achieve greatness with!

Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $70,000 – $80,000, plus opportunities for bonus and/or commission. Compensation in other geographies may vary.

Myriad
360 is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

• Seniority level:
  Mid‑Senior
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industry: Technology, Information and Internet