Broker Education Representative

Overview

Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.

In scope

Permanent, Full Time

Work Location: This position can be remote or hybrid anywhere in Saskatchewan. This role is eligible for hybrid work (where our offices are located) – this means you’ll have the flexibility of working from home and in the office, on a scheduled rotation upon training completion.

Salary: $70,095 - $88,456

Closes: February 2, 2026

Responsible for leading regional and national broker education and training programs that proactively seek to drive broker behavior and serve as a consistent central training resource for brokers. Collaborates with HR, subject matter experts (SME’s) and Business Development to design and develop content that is engaging, effective, and supports an optimal learner experience. Partners with external and internal business areas on assessing needs and establishing key learning initiatives and ensures alignment to business outcomes and the overall Broker Education strategy.

This position manages and coordinates the continuous review and refinement of broker training programs to ensure adoption and accuracy. Responsible for delivering, monitoring, and measuring broker training programs for SGI, SGI CANADA and Coachman. Works with internal broker support business areas to ensure brokers are utilizing SGI’s tools and resources to their fullest and provide feedback and opportunities for changes where there are barriers.

A substantial amount of the work will be performed away from established headquarters and overnight stays will be required.

Note:

This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

• Leads regional broker training program development by collaborating with Human Resources, subject matter experts (SME’s) and other internal groups to identify content needs and support the creation of content and delivery materials.

• Builds relationships with stakeholders/brokers to determine learning and development needs through information gathering, assessments and analysis, and recommend learning solutions, in collaboration with HR, Broker Partnership Reps and Broker Development Account Managers. Identifies broker training learning outcomes and ensure they meet business area KPI’s; collaborates with SME’s and HR to source training content and key messaging for the development of training content and supporting materials.

• Identifies and monitors regional and national training programs, understands gaps through assessing regional/national broker training needs and incorporates into training curriculums and strategy.

• Partners with external trainers and third-party content providers in the development and delivery of training programs.

• Identifies and develops relevant non-technical training material to support brokers with daily operational requirements and workflows.

• Conducts site visits, secures venues, and coordinates logistics for in-person training sessions.

• Oversees procurement and legal process for regional broker training contracts.

• Oversees the logistics, coordination and participants of broker training sessions.

• Facilitates broker training sessions within assigned region using a variety of delivery methods (live, virtual, recorded self-study, and classroom).

• Qualifies and delivers educational training sessions to brokers i.e. SGI CANADA products, programs, broker technological connectivity, broker professional development, customer experience and proprietary soft skills content.

• Prioritizes, plans, and provides onboarding training for current brokers, new broker appointments or new broker hires to an existing office ensuring integration with key broker training programs.

• Provides training recommendations tailored to broker needs and supports brokers in making informed decisions regarding SGI and SGI CANADA product and service training options.

• Wo…