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IT Consultant

Principal WEM Consultant: Remote Workforce Optimization

Remote / Online - Candidates ideally in
Utah, USA
Listing for: Genesys
Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • Business
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 104700 - 194300 USD Yearly USD 104700.00 194300.00 YEAR
Job Description & How to Apply Below
A global technology company is seeking a Principal PS Consultant specializing in Workforce Engagement Management (WEM) to implement solutions that enhance customer experience. The ideal candidate will require strong consulting expertise and exceptional communication skills, with 10+ years in contact center operations. Responsibilities include leading client sessions, driving best practices, and collaborating with various teams. Attractive benefits include health insurance and flexible work schedules, alongside a competitive salary range of $104,700 to $194,300.
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