Client-Facing Account Manager​/Strategist; U.S Remote

About the Role

We’re hiring a client-facing Account Manager to own client relationships end-to-end while guiding high-level, full-funnel strategy alongside our internal channel teams. This role is equal parts relationship, performance storytelling, and strategic direction — helping clients stay confident, aligned, and growing.

You’ll be the primary strategic partner for a portfolio of high-growth eCommerce brands
, leading recurring meetings, translating performance into clear narratives, and turning client feedback into actionable internal direction.

This role is open to U.S.

-based candidates and is fully remote
.

We’re a rapidly growing performance marketing agency specializing in creative strategy, ads management, and conversion rate optimization for eCommerce brands. We’re focused on doing excellent work, exceeding expectations, and building a smart, supportive team that keeps leveling up.

• Own client relationships for a portfolio of eCommerce brands as the primary point of contact and trusted advisor.
• Lead bi-weekly client meetings, translating data into clear, strategic narratives and next steps.
• Review performance across key metrics and accounts, spotting trends, shifts, opportunities, and risks early.
• Guide full-funnel strategic direction by interpreting performance and recommending priorities that drive growth.
• Translate client communication into actionable internal direction, ensuring teams have the context needed to execute well.
• Reinforce value and impact proactively, helping drive strong retention through clear communication and strategic leadership.

You’re confident in client-facing strategy, strong at performance storytelling, and organized enough to keep multiple accounts moving smoothly.

• 3+ years in Account Strategy, Account Management, or a similar client-facing role (agency experience strongly preferred).
• Strong understanding of performance marketing fundamentals and digital channels (paid media, CRO, creative, SEO).
• Comfortable pulling insights from eCommerce metrics like ROAS, AOV, LTV (and communicating them clearly).
• Excellent client relationship management and communication skills (clear, calm, strategic).
• Strong organization + follow-through across meetings, action items, and internal coordination.

• Fully remote role.
• Health insurance.
• 401(k) with employer match.
• 3 weeks combined PTO + sick time, plus 10 paid holidays.
• $500 quarterly learning stipend.
• Compensation: DOE.

• You like owning client relationships and driving strategy.
• You can turn performance numbers into a story clients instantly understand.
• You’re proactive and naturally spot issues before they become problems.
• You love cross-functional collaboration and keeping teams aligned.
• You care about outcomes — not just reporting.

Send your resume and a short note on your experience managing client relationships and guiding strategy for performance-focused accounts (especially in eCommerce).