Senior Manager Supply Chain Outsourced Operations
Austin, Travis County, Texas, 78716, USA
Listed on 2026-02-03
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Business
Operations Manager, Business Management, Business Analyst -
Management
Operations Manager, Business Management, Program / Project Manager, Business Analyst
Remote Work:
Yes
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose.
Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally and globally. Come make an impact every day at Zebra.
Strategic Responsibilities
- Defines and aligns outsourcing strategies with the company’s long-term business goals. Develops and executes long‑term partner strategies that align with corporate objectives.
- Defines and executes strategic initiatives that align partner management practices with overall business goals.
- Interacts with internal peers and industry leaders to conduct thorough market analysis and identify opportunities/assess potential risks.
- Anticipates evolving environment and recommends strategies for network design and resilience that optimize business performance and mitigates tariffs, regional conflicts, and supply disruptions.
- Approve sourcing awards in operations domain manage acceptance criteria for new product launches or transfers.
- Identifies and mitigates strategic risks and develops contingency plans for potential disruptions.
- Develop and oversee inventory and component strategies including consignment, JIT, and flexibility mechanisms.
- Approves New Product launches at responsible sites ensure manufacturing readiness, supply chain readiness and successful production ramp.
- Ensures high‑level supply and demand planning based on forecast trends.
- Design and implement partner risk management frameworks to safeguard operations.
- Lead efforts to integrate sustainability practices into partner management processes.
- Approve partner transitions and ensure continuity of service during periods of change.
- Oversees day‑to‑day operations of outsourced partners.
- Defines and ensures adherence to Key Performance Indicators (KPIs) and service metrics during monthly and quarterly business reviews
QBRs). - Leads resolution and long‑term preventative action to operational challenges such as production constraints/part shortages, quality disruptions, and logistics challenges.
- Ensures compliance with regulatory, legal, and company‑specific standards.
- Defines and executes strategies to enhance resiliency within the operations
- May partner with others to ensure inventory balancing and optimization across different sites
- Evaluates, approves and ensures engineering changes are correctly implemented and ensures continuity of service during periods of change.
- Collaborating with peers, defines partner scorecards and performance dashboards to track and communicate performance metrics.
- Defines and utilizes data analytics to inform partner management strategies and decisions.
- Defines and performs detailed financial analyses to support partner negotiations and decisions. Analyzes cost‑benefit scenarios to ensure financial viability of operations.
- Identifies opportunities for cost savings and continuous process improvements.
- Ensures data accuracy to support operational decisions.
- Defines and provides detailed reports to senior leadership on outsourcing performance, KPIs, and outcomes.
- Provides insights regarding performance data into executive‑level reviews to help refine partner strategies.
- Drives partner performance (as defined in partner scorecards and performance dashboards) to ensure “best in class” performance. Collaborates with internal/external partners to drive results.
- Define and utilize data analytics to inform partner management strategies and decisions.
- Provides expert consultation and guidance to less experienced…
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