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Remote Capacity Forecasting Analyst - Access Center

Remote / Online - Candidates ideally in
Chapel Hill, Orange County, North Carolina, 27517, USA
Listing for: UNC REX Healthcare
Full Time, Remote/Work from Home position
Listed on 2026-02-05
Job specializations:
  • Business
Salary/Wage Range or Industry Benchmark: 33.37 - 47.97 USD Hourly USD 33.37 47.97 HOUR
Job Description & How to Apply Below
A leading healthcare organization is looking for an Access Center Capacity Analyst to develop and refine forecasts of patient contact volumes and staffing requirements. This role involves analyzing historical data, collaborating with leadership to ensure service-level objectives, and actively supporting business continuity efforts. Candidates should possess a Bachelor's degree and a minimum of 5 years of experience in a call center and workforce management.

This position offers remote work options and a competitive hourly salary range. Full-time position with standard hours of 40 per week.
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