Head of Revenue Operations - Remote

Want to work with a solid company that’s transforming HR for the construction industry? Our team of dedicated professionals helps construction, contracting and field services companies hire, manage and grow their workforce with a market-leading SaaS solution. As a member of the A-Team, you’ll enjoy a top-notch employee experience where you can embrace your problem-solving skills and innovation, work with a team of great colleagues and see the impact of your contribution each day.

Our culture is collaborative, and we believe strongly in training, growth and internal advancement. We offer competitive compensation including comprehensive benefits and a generous time-off policy. We offer both on-site and remote opportunities.

At Arcoro, you will help create software products that are cutting edge, easy to use, and that make an appreciated and notable difference in our customer’s daily lives.

The Head of Revenue Operations is a senior leader responsible for designing, owning, and scaling the end-to-end revenue operations function. Reporting to the CFO, this role serves as the connective tissue between Finance and the Go-To-Market (GTM) organization, ensuring forecasting accuracy, revenue predictability, system integrity, and operational efficiency across the full customer lifecycle.

This leader will oversee core revenue systems—including Salesforce, Hub Spot, Net Suite, Churn Zero
, and other GTM tools—while building scalable processes, analytics, and governance to support continued growth and increasing complexity.

• Own the end-to-end revenue operations strategy across Sales, Marketing, and Customer Success
• Act as a strategic partner to Finance, Sales, Marketing, and Customer Success leadership
• Build, lead, and develop a high-performing Rev Ops organization (Sales Ops, Marketing Ops, CS Ops, Systems, Analytics)

• Own revenue forecasting, pipeline management, and performance reporting in partnership with Finance
• Ensure forecast accuracy across bookings, ARR, renewals, expansions, churn, and net revenue retention
• Develop dashboards, KPIs, and insights to support executive decision-making and board reporting
• Partner with Finance on annual planning, quota setting, capacity modeling, and incentive design
• Own the GTM systems ecosystem, including:
• (CRM, pipeline, quoting, workflows)
• Hub Spot (marketing automation, lead management)
• Net Suite (billing, revenue recognition, financial systems integration)
• Additional tools for CPQ, enablement, attribution, and analytics
• Ensure data integrity, system scalability, security, and cross-platform alignment
• Lead system implementations, integrations, upgrades, and vendor management
• Establish governance, documentation, and change-management processes

• Design and continuously optimize GTM processes across:
• Lead-to-opportunity
• Order-to-cash
• Onboarding-to-renewal and expansion
• Drive consistency, automation, and scalability while reducing friction for GTM teams
• Ensure processes align with financial controls, audit requirements, and revenue recognition standards

• Partner with Finance and Sales leadership to design and administer sales compensation plans
• Ensure accurate commission calculations, reporting, and payout governance
• Support SPIFFs, accelerators, and performance management frameworks

• Partner with Customer Success to optimize onboarding, adoption, renewals, and expansion motions
• Leverage Churn Zero and related tools to improve visibility into customer health, churn risk, and growth opportunities
• Drive improvements in net revenue retention, churn reduction, and customer lifetime value

• Serve as a trusted operator and advisor to GTM leaders
• Translate strategic objectives into executable operational plans
• Lead change management initiatives as processes, tools, and organizational needs evolve

• 10+ years of experience in Revenue Operations, Sales Operations, Finance Operations, or related roles
• Prior experience in a B2B SaaS company with $50–100M+…