Revenue Operations Manager

Overview

Our entrepreneurial spirit drives us in what we do and what we are passionate about. Our mission is to become the premier health partner in the insurance business. Recognising the need for innovation in the traditional employee insurance model we are set to revolutionize the employee insurance industry. We help companies support people before and after they get sick and to make more of their time.

Our insurance solutions reduce monotonous and manual work for employees, doctors, HR & payroll managers. As we strive to lead a technology-driven transformation, we put employees first. At grape we pride ourselves on our people and our culture. We continue to grow fast and that’s where you come in. Our team is dynamic, diverse and full of creative ideas. Want to join?

We can’t wait to get to know you!

As a Revenue Operations Manager you’ll define, develop, and implement automated processes, tools, and systems that enable our Distribution Team—including Sales, Marketing, and Customer Success—to operate more efficiently and effectively. You will be owning insights and workflows that will inform the Distribution department to sharpen their forecasting, identify risks and boost efficiency in the distribution department. This is a highly cross-functional role that blends process design, automation, analytics, and collaboration.

• Process Optimization
  :
  Redesign and streamline existing processes to ensure scalability and eliminate manual work. Ensure all processes are optimized for automation and aligned across the Distribution team. Define and implement new processes that drive operational efficiency and business goals. Build and maintain dashboards and reports on Hubspot and Tableau. Turn data into actionable insights, showcasting pipeline trends and boosting sales. Enable teams to operate with data-driven insights and scalable infrastructure.

• Collaborate with Sales, Marketing, and Customer Success, ensuring smooth and efficient collaboration across the customer journey regarding handovers between the teams, deal transition and KPIs. Partner with key stakeholders in the Distribution team to identify bottlenecks, automation opportunities, and process improvements. Support cross-team initiatives that enhance productivity and data transparency.

• Oversee the process of tenders, ensuring deadlines are met and requirements are accurately addressed. Collaborate closely with sales, marketing, product and legal to gather necessary information and tailor tender submission to meet quality standards.

• Bachelor’s degree in Business, Marketing or a related field
• Experience in Sales or Business Development of 2+ years
• Proven experience in defining and implementing back-office sales processes, tool implementation and automation preferably in a SAAS
• Strong written and verbal communication skills in German and English
• Ability to effectively present and engage with cross-functional teams
• Strong analytical skills to translate data into actionable insights that improve sales effectiveness
• Organizational skills, with the ability to work independently
• Ability to adapt to a fast-paced, dynamic environment and find solutions to challenges faced by the sales team together with the team lead

• Empowering workplace: Join a passionate team and an empowering workplace where you are given the ownership, tools, and support to make decisions and take initiative. Together we grow and build innovative solutions.
• Hybrid Setup: Enjoy the flexibility of our hybrid work schedule, with the freedom to work remotely or from our office in Zurich. On Thursdays, our team day, we meet together in our Zurich office.
• Home Office Stipend: To enable our hybrid setup, we allocate a one-off CHF 200 budget to help you set up your dream workspace.
• Internet Allowance: We give you a monthly internet allowance to help cover your internet costs at home and enable you to work seamlessly from your home office.
• Flexible Working Time: You can distribute your working hours the way you want to.
• Learning Budget: We support you in improving your skills, acquiring new knowledge and…