Contract Administrator

Overview

R Contract Administrator (Open) –

Location:

Kennesaw, GA (SAF) - Management

Airgas is seeking a Contract Administrator in Kennesaw, GA. This role is responsible for the end-to-end lifecycle of Bulk, Microbulk, and Cylinder gas contracts, acting as the central hub between Sales, Field Service, Finance, and Customer Service. The successful candidate will manage a regional price portfolio, ensuring data integrity across SAP, Salesforce, and PROS, while maintaining high standards for customer documentation and revenue protection.

Recruiter: Quentin Chavis Jr. /  /

Hybrid role in Kennesaw, GA.

• Contract Lifecycle & Account Management

  • New Customer Onboarding:
    Execute full setup for new Bulk and Microbulk installations, including creating "Ship To" numbers in SAP, ensuring correct branch assignments, and verifying payment terms.
  • Documentation & Compliance:
    Ensure all Product Supply Agreements (PSA) and Riders are fully executed. Maintain digital and physical contract files, including Capital Appropriation Requests (CAR) and First Fill letters.
  • Systems Integration:
    Update and manage data across Salesforce (closing opportunities), SAP (billing plans), and PROS (agreement terms).
  • Cylinder Agreements:
    Coordinate execution and filing for cylinder-specific agreements, ensuring pricing teams are notified for REGL Sales Deal setup.
• Pricing, Billing & Revenue Integrity
  • Price Maintenance:
    Manage regional price maintenance for over $8 Million/month in sales.
  • Adjustments & Increases:
    Facilitate annual price reviews. Prepare mail-merge notifications for customers and update API/Facility Fee changes in PROS.
  • Complex Billing:
    Create and update ZMV/Billing Plans in SAP for new installs, upgrades, and tank replacements. Calculate indices per agreement terms and create tiered pricing entries.
  • Financial Support:
    Assist Collections with A/R needs and process approved credit/debit memo requests for tank removals or spot loads.
• Operational Coordination & Field Service Support
  • Asset Management:
    Coordinate tank upgrades and removals, ensuring old billing plans are terminated and field service costs (crane/freight) are properly billed via debit memos.
  • Cross-Functional Liaison:
    Act as the primary point of contact for Field Service Technicians to tie tank codes (TC) to ship-to (SH) locations.
  • Data Tracking:
    Maintain master tracking sheets on Google Drive for lost customers, new signings, and tank removals.
• Reporting & Analytics
  • Monthly Reporting:
    Generate and format monthly sales reports (D2G2/CBS versions) using Business Warehouse (BW).
  • Custom Analytics:
    Provide ad-hoc volume and sales reports for the VP of Bulk and Sales Specialists.
  • Indices & Scales:
    Monitor U.S. Diesel Fuel averages monthly to determine and upload updated fuel surcharge (ZFGS) rates.

• Required:

  • High School Diploma or equivalent
  • 5 years of experience in contract administration, billing, or sales operations
  • ERP/CRM:
    Proven hands-on experience with SAP (specifically SD/Billing modules)
  • High proficiency in Microsoft Excel (Pivot Tables, Mail Merges) and Google Workspace
  • Demonstrated experience managing high-volume accounts or revenue streams

• Preferred:

  • Bachelor's degree in Business Administration, Finance, Accounting, or a related field preferred
  • Salesforce is highly preferred
  • Experience with PROS or similar price management tools
  • Previous oversight of multi-million dollar regional portfolios is a plus

• Standard Office Environment:
  This is a sedentary role primarily performed within a climate-controlled office or home-office setting.
• Visual Demands:
  Extensive time spent reading computer monitors, analyzing spreadsheets, and verifying small-print data in SAP and PROS.
• Manual Dexterity:
  Frequent use of a keyboard and mouse for data entry; occasional use of office equipment such as scanners and printers for physical contract filing.
• Communication:
  Must be able to communicate clearly via telephone and email with internal stakeholders and external clients.
• Organizational Stamina:
  Ability to maintain focus and accuracy during high-volume periods (e.g., the 5th of the month reporting deadlines or annual price increase cycles).

We care about and support our Airgas families. This includes medical, dental, and vision plans, disability and life insurance, AD&D, EAP, pre-tax commuter benefits, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for eligible full-time employees. We also offer a 401(k) plan with company matching, tuition reimbursement, discounted college tuition for eligible dependents, and an Airgas Scholarship Program.

Union-related terms may apply per bargaining agreements.

Equal Employment Opportunity Information:
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas is a…