FLEX Senior Manager, Market Insights

Job Description

This is a temporary position.

The Flex Senior Manager, Market Insights is a critical member of Marriott's Labs Program, responsible for delivering strategic insights and operational support to drive innovation and program success. This role combines deep market research, business case development, and measurement expertise to support the Labs program through its key partnerships and projects.

CANDIDATE PROFILE

Education and Experience

Required

• Bachelor's or Master's degree (MBA preferred) in business, economics, data science, anthropology, engineering, or a related field.
• 7+ years of experience in business analysis, market research, or strategy roles, ideally in hospitality or technology sectors.
• Strong analytical and problem-solving skills; experience using statistical analysis tools preferred.
• Ability to manipulate large, complex data sets into manageable, understandable reports.
• Expertise in market research methodologies and business case development.
• Excellent communication and presentation skills for senior stakeholders.
• Experience working in a fast-paced, agile environment with multiple stakeholders and competing priorities.
• Proven ability to work independently and in a team environment, managing multiple projects simultaneously.
• Experience with innovation programs or pilot testing environments.
• Familiarity with hospitality industry trends and customer behavior analytics.

Preferred

CORE WORK ACTIVITIES

Delivery Focus:

• Conduct market and landscape analyses and leverage internal data sources to build comprehensive business cases.
• Deliver research and insights on trends, customer needs, and market dynamics.
• Define success metrics and measurable objectives for the program and its various projects.
• Support the program through its various phases, which include:
• Conducting deep research, validating feasibility of innovation projects, and present business cases.
• Defining and measuring success metrics for proof-of-concept, and supporting pilot planning.
• Provide strategic insights and operational support to ensure the Labs program's success.

Research & Analytics:

• Design, execute, and provide accurate and timely research.
• Turn internal and external data into actionable insights that unlock opportunities.
• Build business cases and opportunity sizing for new products and services.
• Work with cross-functional teams to gather data and insights on a variety of projects.
• Create and track measurement plans and KPIs for digital and physical prototypes, pilots, and projects.
• Clearly communicate results and findings to senior management and stakeholders.

Operational Excellence:

• Develop and maintain models, tools, and databases to support data analysis and reporting for innovation projects.
• Monitor and evaluate the success of innovation projects, making recommendations for adjustments or improvements throughout the lifecycle.
• Create processes, policies, and protocols for streamlining data analysis.
• Organize and store data for future research projects.
• Stay up-to-date on industry trends and best practices related to innovation, providing thought leadership and guidance to the team.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About Us

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.  to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

Washington Applicants Only
:
Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

About the Team

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and become the best version of you.