Food Service Sales Account Manager

ABOUT THIS COMPANY

We pride ourselves on being family-owned and operated and treating our employees like family. At Wawona Frozen Foods, safety and quality are top priorities. Every day, our commitment to excellence reinforces our reputation for delivering superior quality, value, and service.

Wawona's state-of-the-art production methods and facilities ensure consistent, high-quality frozen fruit products-while maintaining the highest food safety standards as required by the USDA and state regulators.

Wawona Frozen Foods is seeking a Food Service Account Manager to help grow our frozen fruit business within the food service channel. Reporting to the Director of Sales & Marketing
, this role is responsible for managing and expanding distributor and operator relationships, driving new product placements, and supporting profitable growth across assigned food service accounts.

The ideal candidate brings a strong understanding of food service distribution, experience working with broadline distributors and operator accounts, and a passion for building long-term customer partnerships. This role works cross-functionally with Marketing, Innovation, Operations, Supply Chain, and Finance to ensure successful execution of customer programs.

• Manage assigned food service distributor and operator accounts to drive volume growth and profitability.
• Support and execute sales strategies across broadline distributors and redistributors such as Sysco, US Foods, and DOT Foods.
• Secure new product placements and expand menu and distribution penetration at existing accounts.
• Track, analyze, and report sales performance against targets, providing insights and recommendations.
• Assist in managing pricing, promotions, and trade spend in alignment with margin goals.

• Build and maintain strong relationships with distributor partners, operators, chefs, and key decision-makers.
• Proactively identify customer needs and opportunities through regular communication and account reviews.
• Serve as a key point of contact for customer inquiries and issue resolution.
• Prepare and participate in customer meetings and business reviews as needed.

• Identify and help develop new food service business opportunities within assigned territories or accounts.
• Monitor market trends, competitive activity, and operator strategies to support growth initiatives.
• Collaborate with internal teams to align customer needs with product innovation and operational capabilities.

• Support external broker partners by sharing account priorities, product knowledge, and execution expectations.
• Work closely with internal teams including Innovation, Marketing, Supply Chain, and Finance to ensure service excellence.

• Bachelor s degree in Business, Marketing, or a related field (or equivalent experience).
• 3–5 years of food service sales or account management experience preferred.
• Experience working with food service distributors, brokers, and/or operator accounts.

• Strong relationship-building, communication, and presentation skills.
• Solid understanding of food service distribution and operator purchasing dynamics.
• Analytical mindset with the ability to interpret sales data and trends.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Proficiency in Microsoft Office and CRM or sales reporting tools.

• Ability to travel up to approximately 40–50% as needed.
• Experience with frozen, value-added, or ingredient food products strongly preferred.

• Competitive Benefits: Medical, Dental, Vision, Life Insurance, FSA, DCAP, and a generous 401(k) match.
• Culture of Growth: We invest in training and career development-your growth matters here.
• Family-Owned Values: A collaborative, people-first environment where your work matters.
• Unique Perks: Wawona Wednesdays, seasonal appreciation events, branded gear, and more.
• Meaningful Impact: Help shape the future of a trusted brand in the food service industry.

This role…