AR Federal Contractor

Our client, a global leader in the IT industry is seeking to hire a Collections & Billing Representative. This is a HYBRID role where youwill report to the Vernon Hills, IL
office 3 days a week and have the flexibility to work from a home office two days a week
. This position pays $28-$33/hour depending on relevant experience and will work from 8am-5pm Monday – Friday. This role starts as a 12-month contract but will offer both extensions and full-time opportunities for a top performer. We are seeking a candidate who has prior experience with B2B collections for a big book of business ($20-$30 Million) and experience invoicing government customers
.

• Handles the B2B collection efforts of meaningful accounts within the team’s book of business.
• Will be responsible for a $20-$30-million-dollar book of business for collections on a monthly basis.
• Develops collection methods that consistently lead to achieving or exceeding company financial goals; while handling A/R related problems, anticipating, preventing, identifying and problem solving, as necessary.
• Ensures timely follow-up and completion of cash allocation within book of business.
• Ensures invoices are sent to government customers through online portals or emails.
• Must be comfortable using multiple resources including iSeries, Salesforce, People Soft, and AS400 systems. (We will train on all systems).
• Completes a necessary government invoicing processes to ensure compliance and acceptance.
• Collaborates with Sales to meet customer requests.
• Identifies issues attributing to account past dues and communicates with management and sales department when necessary to escalate the collection process.
• Continually evaluates sensitive customer relationships to make sure customer satisfaction is met and builds positive working relationships both internally and externally.

• 3+ years of full cycle Accounts Receivable duties.
• 3+ years of experience with B2B collections for a large book of business ($20+ million dollars).
• Prefer candidate that have experience invoicing and billing government customers (using multiple portals).
• Previous experience researching and problem-solving A/R related problems.
• 1+ years of experience creating and updating reports for management regarding overdue invoices.
• 1+ years of reconciliation experience preferred (Purchase Order to Cash reconciliations).
• Previous experience using iSeries, People Soft, Salesforce, or AS400 preferred, but will train on all systems.
• Strong understanding of MS Office Suite including Word and Excel.
• Bachelor’s degree strongly preferred, but experience will be considered in lieu of a degree.
• Excellent written and verbal communication skills with the ability to effectively interact with internal and external stakeholders.
• Strong organizational skills with the ability to adapt quickly to change.
• Ability to prioritize and multitask.
• Strong analytical skills with critical attention to detail.
• Demonstrated ability to work independently with management support.