Revenue Operations Manager

About grape

Our entrepreneurial spirit drives us in what we do and what we are passionate about. Our mission is to become the premier health partner in the insurance business. Recognising the need for innovation in the traditional employee insurance model we are set to revolutionize the employee insurance industry. We help companies support people before and after they get sick and to make more of their time.

Our insurance solutions reduce monotonous and manual work for employees, doctors, HR & payroll managers. As we strive to lead a technology‑driven transformation, we put employees first.

At grape we pride ourselves on our people and our culture. We continue to grow fast and that’s where you come in. Our team is dynamic, diverse and full of creative ideas. Want to join? We can’t wait to get to know you!

• Process definition & implementation
• Redesign and streamline existing processes to ensure scalability and eliminate manual work
• Define and implement new processes that drive operational efficiency and business goals.
• Ensure all processes are optimized for automation and aligned across teams.
• Tooling & Automation
• Implement and optimize tools and systems across the Distribution Team
• Develop automation frameworks that reduce manual tasks and improve workflow efficiency
• Enable teams to operate with data‑driven insights and scalable infrastructure.
• Cross‑functional collaboration
• Serve as a liaison between Sales, Marketing, and Customer Success, ensuring smooth and efficient collaboration across the customer journey
• Partner with key stakeholders to identify bottlenecks, automation opportunities, and process improvements
• Support cross‑team initiatives that enhance productivity and data transparency.
• Tender management
• Oversee the process of tenders, ensuring deadlines are met and requirements are accurately addressed
• Collaborate closely with sales, marketing, product and legal to gather necessary information and tailor tender submission to meet quality standards

• Bachelor’s degree in Business, Marketing or a related field
• Experience in Sales or Business Development of 2+ years
• Proven experience in defining and implementing back‑office sales processes, tool implementation and automation
• Strong written and verbal communication skills in German and English
• Ability to effectively present and engage with cross‑functional teams
• Strong analytical skills to translate data into actionable insights that improve sales effectiveness
• Organizational skills, with the ability to work independently
• Ability to adapt to a fast‑paced, dynamic environment and find solutions to challenges faced by the sales team together with the team lead

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Empowering workplace: Join a passionate team and an empowering workplace where you are given the ownership, tools, and support to make decisions and take initiative. Together we grow and build innovative solutions.

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Hybrid Setup: Enjoy the flexibility of our hybrid work schedule, with the freedom to work remotely or from our office in Zurich. On Thursdays, our team day, we meet together in our Zurich office.

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Home Office Stipend: To enable our hybrid setup, we allocate a one‑off CHF 200.

- home office budget to help you set up your dream workspace in the comfort of your own home.

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Internet Allowance: We give you a monthly internet allowance to help cover your internet costs at home and enable you to work seamlessly from your home office.

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Flexible Working Time: You can distribute your working hours the way you want to.

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Learning Budget: We support you in improving your skills, acquiring new knowledge and advancing your career. We also allocate a CHF 1 500.

- budget annually.

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Well‑being: Work‑life balance is important to us and we foster a supportive work environment. We support you with mental health sessions and offer discounts to keep you happy & healthy.

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Team Events: Every month we gather for fun and engaging events where we can connect and bond with our colleagues and our teams.

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Team Retreats: Twice a year we travel somewhere nice to bond with our colleagues.

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Travel & Commute: We will cover your SBB half fare card, so we can spend some time…