Director, Product and Network Services

Ocean Network Express

Director, Product and Network Services

Custom Field 1: USA - Chicago

Salary Range: $ to $

Location

Naperville, IL;
Long Beach, CA. This position will follow a hybrid work-from-home/office model with at least three days in the office weekly.

Role Summary

Leads efforts of North American operations team(s) focused on services supporting functional areas as assigned by senior leadership.

Additional Responsibilities

Leads organization with cross-functional responsibilities as assigned by Senior Leadership. Sustains cost-effective management of functional areas of responsibility through process improvements and strong leadership. Oversees vendor management, utilization, and velocity to ensure assets are positioned appropriately to satisfy customer demands. Builds strong relationships with vendors such as depots, truckers, motor carriers, terminals, and maintenance providers in an effort to deliver high service quality.

Develops, tracks, and monitors vendor performance, including the creation of tools for ease of tracking performance. Develops department expertise to be a key resource and access point for customers and vendors. Establishes key KPIs and reporting process. Develops internal staff to be a key resource and access point for customers and vendors. Works cross-functionally to prioritize customers and ensure service providers understand the same.

Prepares cost budgets and reconciles monthly expenses and credits. Coaches employees to perform at high levels, including expectations, using KPI’s/metrics and goals. Completes performance appraisals as required under company guidelines. Responsible and accountable for all employees reporting directly or indirectly to this position and for ensuring company policy is communicated and followed. Possess a proven track record establishing and meeting departmental performance and financial metrics.

Experience overseeing expenditures exceeding $10,000,000 annually is a plus.

Core Required Skills And Competencies

• Ability to multitask and prioritize
• Management of staff, experience in: delegation, performance coaching, feedback
• Strong interpersonal skills, both written and verbal
• Strong analytical ability, acts objectively, and plans for long-term implications

Function Specific Skills

• Proficient with Excel, other analytical tools, and G Suite
• Advance knowledge of macros, pivot tables, and formulas in MS Excel
• Inland logistics, intermodal, and port operations knowledge
• Successful Vendor management relations
• Creative skills andthe ability to explore new opportunities
• Intimate understanding of new and changing customer demands/expectations

Required Minimum Years Experience

5+ management and 10+ years of industry-related experience

Required

Minimum Education

Bachelor's degree preferred

Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At Ocean Network Express, we strive toward high-level results for all our employees and pride ourselves on identifying opportunities for internal movement and advancement of proven talent. If you’re interested in a career in the global transportation industry and are looking for growth and advancement opportunities, we encourage you to apply. We enjoy meeting candidates who are persistent in their own professional development.

ONE NA follows a hybrid work schedule requiring employees to work 3 days in the office (i.e. Tuesday, Wednesday, Thursday) and 2 days remote each week.



What We Offer

• Opportunities available with hybrid working arrangements
• Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan

About Ocean Network Express (ONE)

Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s sixth-largest container carrier with a fleet size of approximately 1.91 million TEU.

Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier Alliance, a global ocean carrier consortium.

For more information, please visit

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Nearest Major Market: Chicago#J-18808-Ljbffr