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Remote Senior Services Engagement Leader—AI-Driven CX
Remote / Online - Candidates ideally in
Jersey City, Hudson County, New Jersey, 07390, USA
Listed on 2026-02-12
Jersey City, Hudson County, New Jersey, 07390, USA
Listing for:
Genesys
Remote/Work from Home
position Listed on 2026-02-12
Job specializations:
-
Business
Client Relationship Manager
Job Description & How to Apply Below
A leading technology firm is looking for a Sr. Services Engagement Director to enhance Professional Services revenue in the Eastern Region of the U.S. The role demands relationship-building with customers and providing complex service solutions focused on AI-driven transformation. The ideal candidate will have a strong SaaS background and experience in managing revenue growth, ensuring customer satisfaction, and navigating complex environments.
This is a strategic position that combines Professional Services, Sales, and Customer Success responsibilities.
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Position Requirements
10+ Years
work experience
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