Senior Strategy & Operations Manager - HTS Media; Remote

Overview

About The Job HTS Media is hiring a Senior Strategy & Operations Manager to help scale our commerce‑native travel media platform. This role is designed for a highly autonomous operator who can identify monetization opportunities, design and execute experiments, build analytical insight, and drive execution against HTS Media growth goals — without creating roadmap drag for core engineering teams.

This is a single‑hire, high‑impact role that blends strategy, analytics, and execution in a fast‑moving marketplace and ads environment.

• Identify and size new monetization and growth opportunities across HTS Media
• Design lightweight experiments and pilots to validate impact
• Build analytical models, dashboards, and narratives to support decisions
• Partner closely with Product, Engineering, Sales, and Ops to drive execution
• Translate ambiguous problem spaces into clear plans and measurable outcomes
• Operate independently with minimal oversight in a high‑ambiguity environment

• 3–7 years of experience in Strategy & Ops, Biz Ops, product analytics, or growth
• Experience working in marketplace, ads, or platform monetization environments
• Rapidly built and evaluated AI-driven prototypes to validate product, revenue, and operational efficiency opportunities
• Strong analytical skills with the ability to move from data to action
• Comfort operating in ambiguity with high ownership and accountability
• A builder mindset — focused on execution, not just strategy decks
• Perks and benefits of working with us:
• Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
• Unlimited PTO.
• Carrot Cash travel stipend.
• Access to co-working space on demand through Flex Desk AND Work-from-home stipend.
• Please ask us about our very generous parental leave, much above industry standards!
• Entrepreneurial culture where pushing limits and taking risks is everyday business.
• Open communication with management and company leadership.
• Small, dynamic teams = massive impact.
• 100% employer paid Medical, Dental and Vision coverage for employees.
• Access to Disability & Life insurance.
• Health Reimbursement Account (HRA).
• DCA/ FSA and access to 401k plan.

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world‑class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennia ls.

While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.

Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end‑to‑end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.

Here are just a few stats that demonstrate the company’s recent growth:

• Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.
• Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
• Almost 30% of our app customers purchase at least one fintech product when making a booking;…