Solutions Coordinator - Apparel; Hybrid

Position

Solutions Coordinator - Apparel (Hybrid)

Alpharetta, GA

At Benson, we inspire and support our team members' growth and career development. Our hybrid work style allows you to enjoy the best of both worlds—working from home and collaborating in our modern, fun, and energetic corporate office in Alpharetta, GA.

• Career Growth: Opportunities for advancement and professional development.
• Competitive Compensation
  :
  Attractive salary with bonus structure.
• Generous Time Off: PTO package plus a paid holiday break from Christmas Eve to New Year’s Day.
• Wellness
  :
  On-site fitness facility and Employee Assistance Program (EAP).
• Flexibility
  :
  Hybrid work opportunities.
• Parental Leave: Paid time off for new parents.
• Paid Company Events
  :
  Benson Olympics, Team Member Awards, Benson Picnic, and more.
• Future Planning
  : 401(k) with company match.
• Community Engagement
  :
  Volunteer program with up to 16 hours of additional PTO.
• Comprehensive Benefits
  :
  Health, Dental, and Vision, Voluntary Life, Short-term and Long-term Disability, HSA, FSA, Pet Insurance, Hospital Indemnity, Accident & Critical Illness Plans.

Benson is a leading Centralized Marketing Platform in the multi-family industry, offering innovative products and services through our proprietary Integrated Marketing System, which includes:

• Online Smart Stores
• Dedicated Customer Experience Teams
• Analytics

Our award‑winning capabilities span Promotional Products, Customized Apparel, Print Services, Signage, and Creative Design Services—all produced in‑house and shipped directly to our clients.

As a Solutions Coordinator, Apparel, you will manage the full life cycle of custom‑branded apparel orders, ensuring smooth execution from client request to final delivery. He will serve as a central point of contact between clients, vendors, and internal teams to ensure every order meets expectations and quality, timing, and customization.

Your work will directly influence client satisfaction and brand representation by ensuring every apparel order is executed with precision and care. You will help streamline operations, resolve challenges creatively, and maintain high standards of quality and communication. By collaborating across departments, you will contribute to a seamless experience for both clients and internal teams. Your role will be key in driving efficiency, reliability, and innovation in our apparel solutions.

• Manage incoming client orders and inquiries through the apparel inbox.
• Create and update job orders based on client specifications.
• Coordinate with vendors and internal departments to ensure timely and accurate order fulfillment.
• Prepare product and pricing decks for custom apparel request.
• Monitor order progress, conduct audits, and maintain accurate documentation.
• Support cross functional collaboration to meet quality control and delivery standards.

Education:

• Bachelor's degree in business management, marketing, product management, or related field.

Work Experience:

• 2 plus years in customer service, order processing, are related role.
• Experience and apparel, merchandising, or promotional products as a plus.

• Strong organizational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication across teams and with clients.
• Proficiency in Microsoft Office suite and order management systems.
• Detail oriented with a focus on accuracy and quality control.
• Collaborative mindset with problem solving abilities.
• Adaptability in fast-paced, deadline driven environments.

Disclaimer:
This list does not represent all physical demands. Descriptions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.