VP, Product Research & Strategy, Digital Banking

Company Description

Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter futurefor our clients and the communities we serve. Forbright is committed to exceptional client service by providing seamless, innovative personal banking services to depositors and creative financing solutions to visionary middle market businesses and investors in healthcare, technology, financial services, real estate, and other industries.

We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.

We are a mission-driven institution. We operate a sound dynamic institution that is well capitalized, liquid, profitable and uses best practices to manage risk and assure compliance with laws and regulations. We use Forbright’s capital, capabilities, innovation, and expertise to help our clients succeed and contribute broadly to building a brighter future.

The VP, Product Research & Strategy, Digital Banking is responsible for leading the strategic direction, research, and innovation of digital banking products for the consumer division. This role drives market analysis, competitive intelligence, and product vision to ensure the Bank’s digital offerings are differentiated, customer‑centric, and aligned with business objectives.

• Lead the development and execution of product research and strategy for digital banking products
• Conduct market research, customer segmentation, and competitive analysis to identify trends, opportunities, and threats
• Define and communicate the short‑term and long‑term product vision, strategy, and roadmap in alignment with organizational goals
• Collaborate with cross‑functional teams (Product, Technology, Marketing, Compliance, Operations) to develop business cases and strategic recommendations for new product initiatives and enhancements, and drive product innovation and delivery
• Evaluate emerging technologies, fintech partnerships, and industry best practices to inform product strategy
• Monitor product performance metrics and customer feedback to inform continuous improvement
• Present research findings, strategic plans, and recommendations to executive leadership
• Mentor and develop junior team members in research and strategy disciplines
• Perform other duties as assigned

• Bachelor’s Degree required;
  Degree in Business, Finance, Economics, Marketing, or related field preferred
• Minimum of 8 years of experience in product management, product strategy, or product research within digital banking, fintech, or financial services required; experience in consumer digital banking preferred
• Experience with market research methodologies, data analysis, and strategic planning
• Strong analytical, problem‑solving, and presentation skills
• Ability to influence and collaborate across all levels of the organization
• Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
• Excellent verbal, written, and interpersonal communication skills
• Strong organizational skills and attention to detail
• Outstanding problem‑solving and time management skills
• Self‑motivated, self‑directed, and results‑oriented
• Adaptable and able to multitask in a fast‑paced environment
• Can work independently and within a team; solution‑oriented with a collaborative approach

We are committed to creating an inclusive workplace where all employees are capable of performing their job position. Work is primarily conducted in an office setting while certain positions may allow for remote work through the use of technology at management discretion. The functions described below are representative of those to successfully perform duties of this job. Reasonable accommodations may be made to enable employees to perform the…