Reporting & Workforce Management Consultant

Be Aware of Fraudulent Recruiting

Activities:

Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.

Please contact Lincoln's fraud team at  if you encounter a recruiter or see a job opportunity that seems suspicious.

Remote:
Work at home employee residing outside of a commutable distance to an office location.

Relocation assistance: is not available for this opportunity.

Requisition #: 75780

We are excited to bring on a Reporting & Workforce Management Consultant to join our Insurance Operations organization in a work from home environment.

Background Details:
As a Reporting & Workforce Management Consultant, you will be responsible for transforming data into meaningful insights through the development of reports, dashboards and analytics supporting the overall Insurance Operations business. This will include multiple recurring requests but also ad hoc requests. You will partner with internal stakeholders across the enterprise and provide consultative advice and analytical support to advance growth and profitability, and operational efficiency initiatives while delivering meaningful business results.

You will present data to senior leaders on your findings and recommendations. This opportunity will provide the ability to expand your reporting and data analysis skills while building strong working relationships. If this sounds like a role for you, please read on!

• You will proactively partner with leaders to develop actionable reporting and intuitive dashboards that support business objectives. You will conduct in-depth analysis to identify trends, outlier and opportunities for improvement. You will provide training and support to ensure understanding and effective use(s) of available reports.
• You will create effective visual analytics to answer meaningful business questions or offer a new perspective for consideration through scenario testing and capacity modeling. You will also create dashboards, scorecards, and reports utilizing existing and newly developed metrics and performance monitoring systems to provide management with quantifiable gauges of business results and the impact of plans and tactical initiatives.
• You will prepare detailed documentation and procedures for reports including data sources, assumptions, calculations, methodologies, and best practices.
• You will identify and resolve complex issues by thoroughly analyzing data and utilizing all appropriate resources. You will perform research and analysis on complex customer inquiries involving multiple products, markets and processing systems.
• You will act as a consulting resource on assigned projects within the Retirement Plan Services Operations department. You will provide training and support to team members and serve as a mentor to enhance the knowledge of the team.
• You will champion and enhance organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives. In addition, you will identify, recommend, and champion process improvements and organizational initiatives to positively influence the team and quality.

• 4 Year/bachelor’s degree or equivalent work experience (4 years of experience in lieu of Bachelors).
• 3 – 5+ years of experience that aligns to the responsibilities of the role.
• Ability to communicate effectively (verbal/written).
• Relationship building…