Business Analyst Senior - C&IB Business Technology Origination

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analyst Senior within PNC's C&IB Business Technology Originations organization, you will be based in Pittsburgh or Philadelphia, PA, Cleveland, OH, or Wilmington, DE.

As a Business Analyst Senior, you will be responsible for directing the research, discovery, collection and interpretation of business requirements. You will participate in the development and review of complex processes and procedures, workflow analytics and reporting. You will also consult and recommend the frameworks, methodologies and processes involved in business requirements and traceability for business analysis teams.

• Strong problem-solving skills with a focus on continuous improvement and optimization
• Exposure to Banking/Financial Services with an understanding of AML and/or KYC processes.
• Understanding of Regulatory, Policy and Data Governance
• Excellent written and verbal communication skills for both technical and non-technical audiences.
• Experience with data visualization tools (Tableau, or Power BI)
• Proficient with SQL
• Familiar with Agile Methodologies (groom back logs, write user stories, etc)
• Understanding of Business flow processes with the ability to map current vs future state processes
• Must have the ability to understand the business process, data, and technology and how they relate
• Understanding of A.I. capabilities
• Understanding of API driven networks and systems

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in‑office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.
• Provides consultation to clients on business designs, problem solving and business analysis to support project management. Develops and maintains all applicable policy and procedure documentation.
• Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem‑solving for clients and technology teams throughout the business analysis process.
• Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role. Listed below are skills, competencies, work experience, education, and required certifications/licenses needed to be successful in this position.

Business Needs, Business Processes, Data Analytics, Decision Making, Management Reporting, Prioritization, Waterfall Model

Analytical Thinking, Business Assessment, Consulting,…