Strategic Partnerships Manager

Your impact starts here

every person at Shippo plays a direct role in shaping the infrastructure that powers global commerce and makes shipping simpler for businesses around the world.

Shippo is looking for a Strategic Partnerships Manager to join our dynamic and entrepreneurial team. You will own and lead some of our most strategic partnerships, in which you will lead all executive-level partner management, drive complex programs cross-functionally, establish and run partnership governance, and develop new initiatives to achieve strong commercial outcomes for Shippo. Your experience in e-commerce/marketplace platforms or fulfillment will set you up for success at Shippo and we would love to share the opportunity with you.

• Develop comprehensive partnership strategies using excellent business judgment to negotiate renewals, upsell potential opportunities & drive favorable commercial outcomes for Shippo.
• Set and track account activation and revenue targets.
• Identify and drive marketing and promotional opportunities.
• Engage with partners to understand opportunities for operational improvement, and liaise with our product team to bring those improvements to life.
• Provide excellent partner service, research, and market analysis to resolve technical and financial challenges with partners and better represent our users, products, and programs.
• Serve as an expert consultant to our partners; engage cross-functionally to drive your partner’s businesses and build effective relationships with partner stakeholders.
• Analyze performance and present findings to clients, highlighting opportunities or introducing incremental programs. Contribute data‑driven insights to support recommendations.
• Leverage cross‑functional support teams to ensure partners have access to the product experts and resources they need.
• Develop renewal and product cross‑sell/up‑sell strategies and negotiate business terms on renewals and new agreements.

• 5+ years of work experience in strategic partnerships, account management, or business development in e-commerce/marketplace platforms or fulfillment/software/SaaS industry
• Experience working with technology partners through integrations, product management, program management, and business development engagements
• Experience in contract management, including cross‑functional collaboration with Legal and Strategic Finance on renewals, as well as negotiating with external partners.
• You are well‑versed in advanced Excel (or SQL), Looker, or other Business Intelligence tools
• You are detail‑oriented with a proven track record of solving strategic challenges
• You possess strong relationship‑building skills and are apt to see mutually beneficial opportunities with partners
• You are technically oriented and understand APIs
• You have an entrepreneurial, growth mindset, bold ideas, and a know‑how attitude to get things done

• Experience with marketplaces or e‑commerce platforms and deep understanding of the market needs for these verticals
• Familiarity with shipping and logistics
• Previous work in a dynamic startup environment

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take‑as‑much‑as‑you‑need vacation policy & flexible working hours
• One week‑long company wide winter slow down
• WFH stipend to set up your home office
• Charity donation match up to $100
• Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
• Fun team in person time through our Shippos Everywhere program which includes regular team and company off‑sites throughout the year as well as local Shippos gatherings

Our Compensation Ship policy.

We believe compensation is a custom experience and are commited to fair and equitable compensation practices. The standard OTE pay range for this role is min $130k to a max $176k annual salary (we tend to anchor our offers at the mid point $153k). Since we are focused on hiring Shippos Everywhere, we have 2 US pay…