Remote OCCC Sales Supervisor

Employer Industry: Pest Management Services

• Competitive compensation package with bonus potential
• Comprehensive benefits package, including medical, dental, vision, and life insurance
• 401(k) plan with company match and employee stock purchase plan
• Paid vacation, holidays, and sick time
• Opportunities to volunteer and contribute to community initiatives
• Inclusive training programs as the industry leader

• Maintain extensive knowledge of company policies and procedures to assist employees with inquiries
• Conduct regular team meetings to enhance skills and share best practices
• Provide coaching and call monitoring to ensure adherence to selling techniques
• Collaborate with other supervisors to promote teamwork and reliability within the department
• Achieve human resource objectives by managing the hiring, training, and performance evaluation processes

• High School Diploma or GED
• 2-4 years of supervisory or management experience in a sales call center environment
• 2-4 years of experience leading a remote team
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office and ability to manage time effectively in a high-volume role

• Experience in the pest management industry or similar service-oriented environment
• Familiarity with various software and web-based applications
• Demonstrated ability to prioritize tasks effectively
• Previous experience implementing process improvement initiatives
• Completion of a short Culture Index Survey to assess work style and preferences