RevOps Coordinator - GTM Systems

Company Overview

At Wayvia, we help the world's top brands stay ahead—using AI, data, and innovation to shape the future of commerce. Whether you're charting a new path or leveling up your journey, Wayvia is where your career can go further. We'd love to meet you. We help global brands connect with their shoppers in ways that are relevant, respectful, and real. And we do the same for each other—with trust, transparency, and the human connection that makes great work possible.

At Wayvia, you'll find a team that's curious, collaborative, and always up for solving what's next. We move fast, think boldly, and support one another in building something that matters—for our clients, for shoppers, and for each other.

The Rev Ops Coordinator – GTM Systems supports the day-to-day execution of Wayvia's revenue operations function. This role focuses on frontline user support, CRM administration, tooling support, onboarding, and cross‑functional coordination across Sales and Customer Success. The Rev Ops Coordinator works closely with the broader Rev Ops team to ensure systems run smoothly, processes are followed consistently, and go‑to‑market teams are supported with timely, accurate operational assistance.

• Serve as a first‑line support resource for GTM users across Wayvia's GTM tech stack.
• Troubleshoot user issues related to Salesforce, Gong, and other Rev Ops‑supported tools.
• Triage incoming requests, resolve routine issues, and elevate more complex items as needed.

• Perform Salesforce administrative tasks, including user setup, field updates, page layout maintenance, and validation rule support.
• Support data hygiene initiatives, ensuring accuracy and consistency across accounts, contacts, leads, and opportunities.
• Assist with opportunity and pipeline hygiene to support forecasting and reporting accuracy.

• Support onboarding for new GTM hires, including system access, tool setup, and basic training.
• Maintain enablement documentation, playbooks, and reference materials.
• Assist with rollout and adoption of new tools, features, or process changes.

• Act as a liaison between GTM teams to ensure operational requests are clearly understood and addressed.
• Partner with Marketing Ops and Rev Ops teammates on shared processes such as lead routing, campaign influence, and lifecycle management.
• Support cross‑functional initiatives by executing assigned operational tasks.

• Assist with building and maintaining Salesforce reports and dashboards.
• Support recurring reporting and data validation for leadership and Rev Ops initiatives.
• Help document and standardize Rev Ops processes to improve consistency and scalability.

• Bachelor's degree or equivalent relevant experience.
• 2+ years in Sales Operations, Revenue Operations, Deal Desk, or similar function.
• High attention to detail and ability to work independently and cross‑functionally.
• Excellent project management, training, and communication skills.
• Experience supporting quote‑to‑cash or contracting systems.
• Strong knowledge of Salesforce, Docu Sign, and contract‑related workflows.
• Proactive, collaborative, and customer‑oriented mindset.

We are hiring for this position in the United States. This is a remote position.

• Flexible work‑from‑home arrangements.
• 401(k) Match.
• Flexible vacation.
• Medical/Dental/Vision.
• 16 weeks of paid parental leave (US).
• Technical stipend.
• Professional development programs.
• Wellness programs.

The salary range for this role is $50,000–$68,000 annually. Final compensation will be determined based on experience, skills, location, and other factors permitted by law. Depending on the candidate's location, this role may be classified as hourly to comply with state‑specific requirements.

Wayvia is an equal opportunity employer that is committed to inclusion and diversity.