VP Subservicer Oversight

Overview

The VP of Subservicing Oversight will be responsible for identifying and mitigating loss to the MSR portfolio. This individual will focus on driving increased performance, operational effectiveness, and mitigating portfolio losses, particularly around property preservation and casualty insurance. They will leverage industry knowledge and relationships, creating solutions around the overall MSR portfolio strategy. This role demands a strategic thinker with a proven track record in operational oversight, process optimization, strong insurance acumen, and the cultivation of compliant, effective relationships with subservice rs and industry leaders.

This position offers a competitive salary of $150,000, plus an annual bonus. You'll also receive our excellent benefits package, which includes medical coverage starting on day one and a company-matched 401(k). Compensation may vary based on experience, location, and other job-related factors.

While the role is eligible for remote work, preference will be given to candidates who are able to work a hybrid schedule (three days per week in-office) at either our Coral Gables, FL, or Horsham, PA locations. Local candidates within commuting distance of these offices will be prioritized.

• Management of Subservice rs Foreclosure and Bankruptcy processes and oversight of files relating to default-related law, including but not limited to title issues, probate matters, condominium/HOA matters, contested foreclosures, and bankruptcies.
• Provide management and surveillance support over the subservicer’s foreclosure and bankruptcy attorney network. Ensuring proper allocation, case management, and cost, where applicable.
• Address any performance improvement issues with the subservicer and the attorney firm.
• Develop and implement standardized processes and best practices for insurance policy placement to optimize customer experience, mitigate risk, and ensure compliance with investor and insurer guidelines.
• Assist with creating policies and procedures pertaining to subservicing oversight
• Conduct thorough assessments, monitoring, and measurement of subservicing activities, focusing on property and casualty insurance matters.
• Establish and maintain rigorous quality control measures to uphold the highest standards of service and compliance.
• Partner closely with Analytics, Legal, and Risk Departments to monitor regulatory changes, investor/insurer requirements, and market trends. Develop strategies to anticipate and prepare for changes in an evolving market and regulatory landscape.
• Collaborate with relevant stakeholders to assess the impact of climate factors on affordability, cost of ownership, and Mortgage Servicing Rights (MSR) valuations.
• Train team members and strategic partners on best practices related to foreclosure and bankruptcy matters.
• Assist the Subservicing Oversight Team, ensuring all subservice rs and related third parties adhere to Lakeview’s standards and regulatory requirements.
• Engage with investors/insurers to advocate for policies that benefit all stakeholders.
• Special projects as assigned by senior leadership.

• Bachelor’s degree or foreign equivalent in Business, Real Estate, Risk Management, or related field. A law degree is preferred.
• 10+ years of experience in insurance, mortgage, and/or legal fields with a deep understanding of property insurance policies and regulatory frameworks.
• A voracious learner with a willingness to learn from experienced leaders in the organization and a proactive mindset.
• Capable of working independently to identify emerging risks and develop creative solutions.
• High level of integrity and sound business judgment.
• Strong listening, problem-solving, and negotiating skills, with the ability to drive consensus and foster collaboration across departments.
• Excellent relationship-building skills to effectively engage investors, insurers, and other key stakeholders.
• Ability to travel as needed.

Lakeviewis an Equal Employment Opportunity employer.

All aspects of consideration for employment and employment with the Company are governed on the basisofmerit, competence, and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.

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