Senior Business Process Analyst
Akron, Summit County, Ohio, 44329, USA
Listed on 2026-02-17
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Business
Data Analyst, Business Systems/ Tech Analyst -
IT/Tech
Data Analyst, Business Systems/ Tech Analyst, Data Science Manager
Posting End Date
February 22, 2026
Employee TypeRegular-Full time
Union/NonThis is a non-union position
We are seeking a Senior Business Process Analyst to lead data, reporting, and analytics initiatives that strengthen operational performance within Design Support Services. This role is responsible for developing and maintaining reporting tools, performance metrics, and analytical insights that enable data driven decision‑making across the organization. The ideal candidate is proactive, diligent, and able to independently manage analytics projects from concept through implementation.
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We offer opportunities for growth, generous time off, and a comprehensive compensation, benefits, and retirement plan. Apply today! #joinourteam
What You Will Do- Develop, enhance, and maintain dashboards, scorecards, and reports to support Design Support Services operations and performance management.
- Lead multiple reporting and analytics initiatives simultaneously, including scoping, requirements gathering, analysis, and successful delivery.
- Partner with cross‑functional teams to define key performance indicators (KPIs), ensure reporting consistency, and align data standards across the organization.
- Build analytical models, forecasts, and business cases to support strategic decisions and track progress toward departmental goals.
- Implement standardized reporting processes, including documentation, data governance practices, and quality assurance controls.
- Support leadership oversight through cost analysis, trend monitoring, forecasting, and performance reporting.
- Collect and analyze operational and financial data through system queries, stakeholder discussions, and documentation reviews.
- Perform additional responsibilities as needed to support business priorities and strategic objectives.
- A related Bachelor’s University degree and a minimum of 4 years of relevant experience. For candidates who do not possess a University degree, an additional 3-years of related experience is required.
- Relevant experience in data analytics, reporting, KPI development, performance measurement, business process analysis, project coordination, or operations support.
- Demonstrated experience designing reports or dashboards using tools such as Power BI, Excel, or similar platforms.
- Strong analytical and critical‑thinking skills with the ability to translate complex data into clear, actionable insights for diverse audiences.
- Proficient in data analysis tools, spreadsheets, and systems, with experience working with large datasets and supporting project planning, tracking, and reporting.
- Understanding of business operations, workflow metrics, and financial processes.
- Own the reporting and analytics work, managing multiple priorities independently with minimal oversight.
- Collaborate and influence stakeholders at all levels to improve data quality, streamline reporting, and implement innovative solutions that enhance operational visibility and Design Support effectiveness.
- Ensure reporting activities adhere to all legal, regulatory, and company standards.
Typical office environment with up to 50% travel.
Flex‑WorkEnbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s Flex Work (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start or end time, to opt for a compressed workweek schedule or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option.
Physical Requirements Include But Are Not Limited ToGrasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.
Mental Requirements (Both Field & Office) include but are not limited to:Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative…
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