Customer Relationship Management Consultant
San Diego, San Diego County, California, 92189, USA
Listed on 2026-02-17
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Business
CRM System, Business Development, Client Relationship Manager, Business Systems/ Tech Analyst
Company Description
Praesto Consulting is a technology consultancy specializing in Customer Relationship Management (CRM) systems, Data and Insights, Enterprise Performance Management (EPM/CPM), Marketing, Business Process, and Strategy. Our team of experienced consultants has successfully delivered cutting-edge solutions, implemented major marketing systems, and provided real-time P&L insights to global corporations. With a strong focus on building trusted partnerships, we serve as advisors to leading organizations in Consumer Product Goods, Pharmaceuticals, and Manufacturing.
At Praesto, we pride ourselves on having an exceptional team that consistently delivers value and exceeds customer expectations. The name Praesto, Latin for “to be outstanding,” reflects our commitment to excellence and integrity.
This is a full-time, hybrid role for a Customer Relationship Management (CRM) Consultant based in San Diego, CA, with the flexibility to work from home on occasion. The CRM Consultant will focus on delivering tailored CRM solutions to clients, providing expert advice on system configurations, and performing administration tasks as required. Responsibilities include analyzing customer requirements, optimizing business processes, collaborating with cross-functional teams, and ensuring seamless integration of CRM systems.
The consultant will also provide training and ongoing support to clients as needed.
- Strong analytical skills to assess business needs and provide data-driven insights
- Deep understanding of business processes, including sales, Service and marketing
- Experience in consulting roles, showcasing excellent client management and communication abilities
- Proficiency in one of Creatio, Salesforce, Oracle, MS Dynamics CRM solutions
- Ability to work collaboratively in a hybrid work environment
- Proven problem-solving capabilities and a solution-oriented mindset
- Prior experience in Consumer Product Goods, Pharmaceuticals, or Manufacturing industries is a plus
- Bachelor’s degree in Business, Information Systems, or a related field
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