Value Delivery, Aladdin Client Engagement, Vice President
Singapore
Listed on 2026-02-17
-
Business
Client Relationship Manager, Business Development, Business Analyst, Business Management
About this role
Job Summary:
The Value Delivery function within
Aladdin Client Engagement (ACE)is responsible for helping clients maximize the value of their Aladdin investment through deep workflowexpertise, data driven insights, and handson partnership across functional stakeholders at our enterprise clients.
As part of the ACE organization, you will serve as a
consultative partner
, bridging client needs with Aladdin’s capabilities. You will oversee strategic client initiatives, drive adoption of Aladdin functionality, and ensure clients achieve measurable outcomes aligned to their business and investmentobjectives.
We areseekinga dynamic Vice President to join our Aladdin Client Engagement (ACE) teamin support of our growth inthe Asia Pacific region. Thepositionwill play a pivotal role in bolsteringexecution ofregionalclientinitiatives with maximum scaleas well asstrategic and commercial alignment with our business.
Key ResponsibilitiesStrategic Client Value Delivery:Act as a
trusted advisor
to senior stakeholders in Front Office, Trading & Operations, and/or Private Markets, helping them translate business priorities into actionable Aladdin solutions.
Identify opportunities to deepenthe adoptionof Aladdin functionality, improve workflow efficiency, and unlock commercial value through enhanced usage. Lead or contribute to
strategic client change programs
(suchasasset onboardings, workflow redesign, system retirements, TOM changes, and optimization initiatives) leveragingdeep hands-onexpertisein
Aladdin and/ore Frontto drive measurable business impact.
Industry and Workflow Expertise:Provide thought leadership on workflows across investment lifecycle segments,leveraging insights from global client engagement patterns and industry best practices. Partner closely with clients to diagnoseworkflowandidentifyopportunities for optimization and commercial product adoption.
Client Relationship Engagement & Governance
:
Partner with sales teams toalign the Value Delivery strategy with multiyear client roadmaps. Ensure client sentiment, adoption trends, and escalations are tracked and surfaced proactively. Support Aladdin governance models through ongoingbook of workreviews and strategic relationship engagements.
Product & Innovation Advocacy:Serve as client liaison to evolve Aladdin product roadmap priorities and accelerate impactful delivery for APAC markets. Educate clients on Aladdin capabilities and provide structured feedback loops to improve product fit and drive systematic adoption.
Skills:Proven ability to engage senior stakeholders, drivecross functionalalignment, and manage complex client needs.
Ability to translate technical concepts into business relevant insights and articulate value propositions clearly. Strong analytical mindset anddemonstratedability to leadmulti-workstreamprograms. Strong understanding of the investment management lifecycle andhands-on experience in one or more of:
Front Office & Risk:
Portfolio Management and Analytics
Posttrade:
Trading,Trade Operations, Derivative Operations, Asset Servicing,Compliance
Alternatives (Private Markets,Private Credit,Real Assets) workflows
Attributes:Strategic thinker withstrongbusiness acumen. Ability to build andmaintainlong-term relationships withseniorstakeholders. Highly motivated and results oriented. Ability to work independently and as part of a team.
Our benefits include a wide range of offerings to help you stay energized, engaged and inspired, including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work modelBlack Rock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the…
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