Cash Management Associate

Job Title

Cash Management Associate

3 months contract

100% remote but must be located in St Pete/Tampa, Memphis TN or Southfield MI ONLY!
Saint Petersburg, FL-33716
Southfield, MI-48075
Memphis, TN-38120

This position is contract only with strong opportunity for extension.
Candidates must have a suitable work-from-home area and reliable internet access. The laptop / equipment will be shipped to the new hire, directly.
Work Schedule 8am-5pm, with 1 hour unpaid lunch.

This position will support the ACH / Cash Control department. This team is primarily responsible for establishing ACH profiles (direct deposit) which allow the branches and their clients to initiate electronic fund transfers. The Cash Management Associate will mainly handle basic ACH form processing. Most of their communication will be done via email or Skype (instant messaging); however, depending on their performance, manager may have them handle phone calls down the road (but likely not for a couple months).

• Review and process ACH (direct deposit) forms that are received via an electronic cue
• Perform data entry relating to clients' confidential banking information (i.e. personal account numbers, demographic information, etc.) while maintaining a high attention to detail and accuracy
• Research any errors or problems concerning entries made at the branch or Home Office level. Reviews and corrects processing errors as appropriate
• Communicate with clients via email and instant messaging (clientele consists of Financial Advisors and their support staff/ branches) Perform various duties as assigned

• Must Haves At least 2 years of recent office experience, ideally in a data entry-centric role where accuracy was extremely important.
• Please have all candidates complete a data entry test. In order to be submitted, candidates must score at least 85% accuracy and at least 7500 keystrokes per hour.
• Include the results at the top of the resume.
• Extremely detail oriented (accuracy in this role is very important)
• Clear and professional written and oral communication skills - proper grammar and spelling is extremely important Professional demeanor
• Customer service oriented
• Experience with in banking / financial services is a HUGE plus

• Minimum of a High School diploma or equivalent, Bachelor's Degree preferred