Senior Business Development Specialist

Remote Work-at-Home
Full-Time

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries.

We are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding organization.

Senior Business Development Executive – Lead new client acquisition, manage key corporate relationships, and close high-value business accounts across IT and BPO services. Ideal for a goal-oriented, expert communicator and strategist who thrives in a fast-paced environment and has a proven track record of selling complex solutions and consulting services.

• Client Acquisition & Relationship Building:
  Identify, qualify, and engage senior business leaders through outbound calls, emails, social media, and networking, establishing and maintaining long-term relationships with corporate clients and strategic partners.
• Sales Strategy & Execution:
  Collaborate with senior sales leadership to develop and execute targeted sales and marketing plans. Prepare and present proposals, tenders, and reports tracking sales activity, costs, and profitability.
• Market Intelligence & Positioning:
  Conduct competitor analysis and market research to identify strategic positioning and communication approaches. Develop go-to-market strategies and product positioning in collaboration with internal teams.
• Cross-Functional Collaboration:
  
  Coordinate with internal departments to ensure timely and budget-compliant project delivery. Partner with marketing, product, and operations teams to deliver contract-winning solutions.

• Bachelor’s degree in Economics, Finance, Marketing, Business Management, IT, or equivalent experience.
• 12+ years of successful sales and leadership experience in IT, BPO services, consulting, or software solutions.
• Proven success in selling managed services, system integration, and technology products.
• Familiarity with market research tools like Hoovers, Mintel, or similar platforms.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite and other business tools.
• Ability to work independently, manage uncertainty, and proactively drive results.
• Strategic thinker with a consistent track record of meeting or exceeding sales targets.

• Must be authorized to work in the country where the job is based.
• Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

• Paid Time Off – Earn PTO and paid holidays.
• Incentives & Rewards – Participate in contests with cash bonuses and prizes.
• Health Benefits – Full-time employees eligible for comprehensive medical, dental, and vision coverage after 60 days of employment.
• Retirement Savings – Secure your future with retirement savings programs where available.
• Disability Insurance – Short-term disability coverage.
• Life Insurance – Access life insurance options.
• Supplemental Insurance – Accident and critical illness insurance.
• Career Growth – Focus on internal promotions and significant advancement opportunities.
• Paid Training – Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment – Team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code – Comfortable while you work.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are…