Board Member, Director of Product

Role

Title:

Director of Product, Board Member

Reports to: President of the Board of Directors

Our mission is to cultivate emotional, physical, and economic stability by connecting mothers and caregivers to comprehensive, accessible resources. Our goals are to close the critical resource awareness gap and build a supportive community, ensuring that no one has to face the overwhelming challenges of motherhood alone.

Important Note: This is a flexible volunteer opportunity. If you are seeking paid employment at this time, we kindly request that you refrain from applying. Please note that this position is remote, allowing you to work from home.

We are seeking a Board Member to serve as the Director of Product, overseeing the product vision, strategy, user experience, and long‑term roadmap for CMI’s staple tool, our core national product connecting mothers and caregivers to trusted resources.

The ideal candidate will bring experience in product strategy, user‑centered design, research, and end‑to‑end product development, ideally within mission‑driven or early‑stage organizations. This individual will play a critical advisory role across the full product lifecycle, from ideation and discovery, through definition and prioritization, development and testing, and launch, iteration, and scaling, thus ensuring that decision‑making at every stage is informed by data, lived experience, and community needs.

This board role will work in close partnership with the Board Director of Technology to align product strategy, technical execution, organizational goals, and community impact. In addition, this role requires active advising and collaboration with internal leadership, including the Director of UX and Product Manager, supporting cross‑functional decision‑making and ensuring cohesion between strategy, design, and execution.

This position will serve in a remote capacity, utilizing tools such as Google Meet, Notion, and Slack to collaborate with other board members and organizational leaders. Applicants must be comfortable operating in a start‑up nonprofit environment and should be prepared to maintain a high level of communication and coordination. A two‑year commitment is required, with the possibility of renewal.

• Lead the vision, strategy, and long‑term roadmap for CMI’s staple tool / core product.
• Ensure product decisions align with CMI’s mission, user needs, and commitment to equity.
• Translate community insights, maternal health trends, and organizational goals into product priorities.
• Guide the evolution of the product toward a scalable, accessible, national resource for mothers and caregivers.

• Provide joint leadership over the vision, development, and evolution of CMI’s staple tool / core product.
• Ensure product direction reflects community needs, accessibility standards, and equity‑centered design, while maintaining alignment with organizational goals.
• Partner with the Director of Technology to prioritize features, resolve trade‑offs, and ensure strong execution across product and technical workflows.
• Monitor product performance, user feedback, and overall impact to guide shared decision‑making.
• Support transparent communication and cross‑team coordination to keep product strategy, technical development, and outreach efforts aligned.

• Lead a user‑centered approach to product development by grounding decisions in research, community insights, and real lived experiences.
• Define and maintain the product roadmap, translating user needs and organizational goals into clear priorities, requirements, and features.
• Ensure the staple tool reflects principles of accessibility, equity‑centered design, and trust‑building for mothers and caregivers.
• Collaborate closely with Technology and Growth to align product direction with technical feasibility and community impact.
• Use feedback, data, and performance metrics to continuously refine the product and guide future iterations.

• Identify and…