Experienced Remote VP BPO Sales

Remote Work-at-Home

Full-Time

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry‑leading organization.

We are seeking a dynamic and experienced Remote Vice President of BPO Sales to lead our global sales strategy and drive revenue growth. This executive role is ideal for a results‑driven leader with a proven track record in BPO sales, client acquisition, and strategic partnerships. Join a fast‑growing organization that values innovation, collaboration, and excellence in customer experience.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre‑employment test.

• Develop and execute comprehensive sales strategies to achieve revenue targets.
• Build and manage a high‑performing remote sales team across multiple regions.
• Identify and secure new business opportunities in the BPO and call center space.
• Foster long‑term relationships with enterprise clients and key stakeholders.
• Collaborate with marketing and operations to align sales initiatives with company goals.
• Analyze market trends and competitor activity to inform strategic decisions.
• Represent the company at industry events, conferences, and client meetings.

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities.

• Bachelor’s degree in Business, Marketing, or related field (MBA preferred).
• 3+ years of experience in BPO sales, with at least 5 years in a leadership role.
• Proven success in managing remote sales teams and achieving aggressive targets.
• Strong understanding of BPO services, customer service, and outsourcing models.
• Excellent communication, negotiation, and presentation skills.
• Experience with CRM tools and sales analytics platforms.

• Must be authorized to work in the country where the job is based.

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

• Paid Time Off – Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards – Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits – Full‑time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings – Secure your future with retirement savings programs, where available.
• Disability Insurance – Short‑term disability coverage is available to help protect you during…