Services Client Success Manager

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking an ambitious, self-driven, and experienced Employment Services Client Success Manager to join our team. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background working with staffing service agencies is is preferred.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

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In the position, you will be responsible for proactively develop a new portfolio of clients, signing new clients, developing a market presence, and establish a solid base knowledge of the industry. We are a process and productivity driven organization and you will be responsible for helping to expand our organization.

Key Responsibilities:

• Identify, pursue, and acquire new relationships contacts with existing accounts to continue the relationship, ensuring the ongoing success of the account
• Successfully implement new client accounts, ensuring they are onboarded and converted to an active client.
• Provides advice and recommendations on investments and business opportunities, focused on infrastructure
• Provides oversight and leadership of the development and implementation of sales and client engagement initiatives within the region.
• Provide guidance, performance management and leadership to direct reports.
• Data mining/networking to discover new leads
• Consult with confidence on the phone the benefits and abilities of the organization
• Set appointments with prospects with the goal of generating sales revenue and building customer loyalty
• Prospecting for business partners and following up with sales calls
• Develop, organize, and nurture a pipeline of business development leads from initial contact to qualified/closed status
• As opportunities for the sale of existingproducts and services are identified, coordinate the transfer of the lead to appropriatesales team member

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

As a Employment Services Client Success Manager you must be confident, outgoing and self-motivated with a strong work ethic and have the ability to function effectively in a fast paced work environment. Candidatesexperienced in account-managed staffing service are encouraged to apply.

• 5+ years of experience as an Account Manager, Account Executive, or Sales Executive
• Experience working for large staffing services agencies such as Randstad, Apple One, Robert Half, Allegis, Kelly Services, Adeco, Manpower, etc.
• Demonstrated sound judgement and decision-making ability
• Understand sales cycles and how to approach lead generation
• Self-motivated and displays a high degree of diligence and accountability
• Posses strong interpersonal skills with excellent verbal and written communication
• Experience in Business to Business marketing
• Ability to build trust, respect, and collaboration in all business relationships

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off:
  Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards:
  Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!
• Health Benefits:
  Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by…