Performance Analyst – Business and Operation Veolia NA

Company Description

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery.

Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

As part of the Municipal Water Contract Operations (MWCO) mission of driving efficiency and growth initiatives across all our contract operations sites, mostly serving municipal clients and corporate functions, the Performance Analyst will work within the Program Management Office under the general direction of the Senior Manager, Strategy & Performance on a wide range of strategic and operational initiatives across municipal water utility operations.

To support delivery of these initiatives, the Performance Analyst gathers and analyzes information, develops frameworks and strategies, communicates progress and recommendations, and collaborates with various stakeholders throughout the organization. Analysts receive mentoring from all levels of the organization and have many opportunities to learn broader business and consulting skills such as large-scale program management, change management, and business and performance transformation.

• Support multidisciplinary initiatives driving growth and business performance impacting both operations and corporate support functions, including financial, operational, continuous improvement, process optimization, change management, and more.
• Conduct efficient and effective analyses to solve complex problems and support strategic initiatives.
• Establish performance measures (both financial and operational), monitor and analyze performance metrics to identify and implement performance-based improvements.
• Lead the delivery of select initiatives to support professional growth and develop skills in project management, stakeholder communication, and leadership.
• Synthesize information across a variety of sources to drive meaningful insights and make actionable recommendations.
• Support development and structuring of internal documentation and communications appropriately adapted to the audience, from frontline staff to executive level.
• Prepare and deliver oral presentations for both operational and corporate stakeholders to support and communicate initiative progress and for training and change management purposes.

• Fully remote position.

• Bachelor’s degree required with additional post‑graduate education desired with a focus on engineering, business, environmental sciences or data science preferred.
• 2+ years of related professional experience.
• Experience in a utility, engineering or consulting environment is highly desirable.
• Outstanding record of academic achievement.

• Proven record of leadership in work-setting and/or through extra‑curricular activities.
• Strong problem‑solving and analytical skills are required. Must be comfortable manipulating complex data, evaluating complex issues such as large operational and financial datasets, pragmatic structuring, and solving ambiguous problems.
• Capability to drive an independent workstream in the context of a broader team project.
• Able to understand operational processes and drive continuous improvement.
• Able to communicate complex ideas clearly in written, verbal, and presentation formats.
• Intellectual curiosity and drive to succeed.
• Strong interpersonal skills and an ability to develop rapport and credibility with people at all organizational levels, including operations, and form strong relationships, internally with colleagues, and externally with…