Director, Business Development; Insurance Industry Hybrid Alberta

Company

Claims Pro LP

Director, Business Development (Insurance Industry) Hybrid, Full‑Time, (Alberta, CANADA)

As part of the National Business Development team, the Director, Business Development will be responsible for driving net new business functions, ensuring highly productive client partnerships are maintained. This role encompasses responsibility to ensure that Claimspro remains competitive and well positioned in the marketplace demonstrating account strategic leadership for Clients in the Alberta and Saskatchewan markets. This role requires hands‑on industry experience with a track record of client development, sales execution, strategic negotiations, and ability to provide continued organic growth and opportunity across the organization.

• Centralized focus on overall client relationship management, profitable net new client growth, customer retention by executing consistent and effective client contact
• Delivery of strategic plan and objectives to achieve profitability
• Delivery of revenue targets, new business and organic growth for Claims Pro

• Participation, development, and execution of Corporate (Private and Public Sector), Client results and new business opportunities
• Participation, development and implementation of strategic sales initiatives for Corporate (Private and Public Sector) Canada, Risk Manager and Broker communities
• Manage growth initiatives, and drive innovation in account development, pricing approaches and market alternatives
• Relationship management and organic expansion, consistently broadening customer base and services provided for Client partners
• Maintain competitive market intelligence to leverage opportunities in the marketplace
• Partner with Claims Pro BD team and BULs to ensure support and adherence to consistent branding, approach and messaging
• RFP and proposals are a key component to this role for client delivery

• Develop and achieve annual sales forecasts, budgets, and business plans
• Responsible for key account management, and expansion of organic growth opportunities
• Accountability for all sales initiatives relating to the service of client claims, overall strategic direction, price and process improvement of accounts via
• Drive corporate retention objectives through the continued maintenance and monitoring of existing Client business strategies and business plans

• Implementation of sales revenue targets and performance objectives
• Work with all internal business intelligence including but not limited to:
  Regional Operations, National Operations, Finance, ECS, NAU, IT & QA to ensure client deliverables and growth for all accounts
• Accountable for maintaining accurate updated client data:
  Contacts, all Client related documents (contracts, rate schedule, and proposals)

• 5 years business development experience in the Insurance Industry
• CIP, CRM, CSP beneficial
• Experience in all aspects of sales including growth strategies, account development, budgeting and forecasting
• Strong problem identification and resolution skills
• Demonstrates strong presentation skills and a solutions and service orientation
• Excellent oral and written communication skills

• Competitive salary
• Pay‑for‑Performance Incentives
• Work‑Life Balance & Hybrid/Remote Work Opportunities
• E‑flex Benefits Program & Wellness Initiatives
• Registered Retirement Savings Plan (RRSP) with 2% Match
• Training, Career Development, and Employee Recognition Programs
• Reimbursement for Adjusting Licenses and Dues
• Employee Referral Bonuses
• Employee Perks (access to vendor discount programs)

• Positive Team Dynamics
• Innovative
• Resourceful
• Self‑Management - Working from home
• Organized – planning and strategizing skills
• Analytical
• Negotiator
• Goal driven
• Alberta based Office:
  Calgary preferred

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies:
We will not accept unsolicited resume submittals from third‑party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.