Branch Office Administrator

There's power in partnership. You're the kind of person who loves solving problems and building relationships — and that's exactly what makes you essential to our branch teams. As a Branch Office Administrator at Edward Jones, you'll be the first voice clients hear and the trusted resource they rely on. We'll give you the tools, training, and support to make a meaningful impact every day — on your clients, your team, and your future.

Position

Schedule:

Full-Time
Branch Address: 300 River Street, Springfield, VT
This job posting is anticipated to remain open for 30 days, from 13-Feb-2026. The posting may close early due to the volume of applicants.

As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

• Comprehensive 6‑month training including a peer mentor
• A wide support network from branch to region to home office
• Support from a team of thousands backing you every step of the way

• Deliver exceptional personalized service to ensure clients feel understood and informed
• Take an active role in the annual business planning process to assist in developing strategies for the upcoming year
• Actively listen for situations in the clients' lives that may indicate a need for additional services
• Drive marketing activities such as planning and executing events

• A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
• An inclusive environment where everyone's different viewpoints are valued and help achieve results
• A rewards program that recognizes individual efforts and promotes a long‑term career, financial security, and well‑being for you and your family
• Full‑time Associates receive the following benefits:
  • Medical, prescription drug, dental, vision, voluntary benefits (accident, hospital indemnity, critical illness)
  • Short- and long‑term disability, basic life, and basic AD&D coverage (at no cost to associates)
  • 401(k) retirement plan; health savings account; flexible spending account
  • Ten paid holidays; 15 days vacation starting January 1; sick time, personal days, paid day for volunteerism
  • Bonuses and profit sharing may be available;
    Employee Assistance Program for all associates

• Human‑centered approach with partnership opportunities and discretionary compensation programs, including bonus opportunities based on branch and firm profitability and individual performance
• Hiring minimum: $22.50
  Hiring maximum: $24.36
• Opportunity for merit‑based salary increases as you progress in the BOA role

Desired

Skills:

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Client Service:
  Provide exceptional service via inbound/outbound calls, email, and in-person interactions; resolve issues and maintain strong relationships with clients, referral sources, and internal support teams
• Account Management:
  Learn and understand the financial services industry; handle account opening, transfers, and other requests; process transactions and maintain accurate records
• Administrative & Operational Support:
  Work independently at the advisor’s direction; schedule appointments; prepare materials; manage correspondence; support marketing initiatives; streamline processes and execute branch business plan
• Technology:
  Strong computer literacy; willingness to learn new technologies (Money Guide, Salesforce, Microsoft Office, other firm‑provided software)

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.