Senior Program Manager, StreetEasy Product Ops

## About the team

Street

Easy is reimagining how people buy, sell, and rent homes across New York City. Used more than any other local real estate platform, Street Easy delivers vetted listings, NYC-specific insights, and tools that help people make confident decisions in one of the most complex housing markets in the world. Launched in 2006 and based in No

Mad, Manhattan, Street Easy is owned and operated by Zillow Group (NASDAQ: Z and ZG).## About the role

Street

Easy is looking for a Senior Program Manager to lead Product Operations for our Product and Design teams. This role ensures that how we plan, execute, and learn keeps pace with our customer, partner, and business goals, while evolving our systems and workflows to integrate AI as a core part of how we build products and the experiences we deliver. You will drive the operating model that helps cross-functional teams focus on the right problems, make clear decisions, and deliver high-impact outcomes for NYC buyers, sellers, and renters and our agent partners.
**** You Will Get To
***** Design, operate, and continuously improve Street Easy’s product development operating system, including planning and coordination rhythms, decision-making forums, and mechanisms that give clear visibility into progress, outcomes, and risks.
* Lead and refine quarterly and annual planning processes, ensuring alignment across Product, Design, Engineering, Marketing, Data Science, Strategy, and Support, and surfacing tradeoffs and dependencies early.
* Establish clear decision pathways and accountability models so teams understand ownership, sequencing, and success criteria from discovery through delivery and learning, enabling more predictable outcomes.
* Partner closely with Product and Design leaders to strengthen how ideas move from insight to shipped value, reducing friction and improving predictability without adding unnecessary process.
* Collaborate with Zillow’s broader Product Operations and Program Management organization to evaluate and integrate shared product development lifecycle (PDLC) standards where they drive consistency and scale, while shaping Street Easy-specific adaptations that reflect our NYC market and business needs.
* Improve cross-functional execution across Engineering and partner teams by navigating competing incentives, legacy practices, and skepticism about change, helping teams move faster and deliver higher-quality outcomes.
* Champion AI-enabled ways of working across product development, embedding practical AI and automation into planning, coordination, and execution workflows to increase clarity, efficiency, and decision quality.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited  California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $ - $ annually.

This base pay range is specific to these locations and may not be applicable to other  Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $ - $ annually. The base pay range is specific to these locations and may not be applicable to other  addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location.

Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.## Who you are
* Substantial experience (typically 8+ years) in product operations, program management, or product management roles supporting complex, cross-functional, product-led teams.
* Proven ability to lead planning and execution within a matrixed organization, bringing structure without over‑process and clarity across competing priorities, while staying highly organized, detail-oriented, and…