VP of Sales

Remote Work-at-Home

MCI is one of the fastest-growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry‑leading organization.

• Strategic Leadership – Develop and implement a comprehensive sales strategy aligned with the company’s long‑term goals and vision.
• Team Management & Development – Build, lead, and mentor a high‑performing sales team, fostering a culture of accountability, innovation, and excellence.
• Revenue Growth & Market Expansion – Identify new market opportunities, optimize the sales pipeline, and drive top‑line revenue growth across multiple verticals.
• Client Relationship Management – Cultivate and maintain relationships with key clients and stakeholders, including C‑suite executives, to ensure long‑term partnerships.
• Sales Process Optimization – Evaluate and refine sales processes to improve efficiency, scalability, and conversion rates.
• Market Intelligence – Monitor industry trends and competitive activities to inform strategic decisions and maintain a competitive edge.
• Cross‑Functional Collaboration – Partner with marketing, operations, product, and finance teams to align sales initiatives with company‑wide objectives.
• Performance Metrics & Accountability – Establish and monitor KPIs to track progress, ensure accountability, and drive continuous improvement.
• Budget Oversight – Manage sales budgets and allocate resources to maximize ROI and operational effectiveness.
• Executive Representation – Represent the sales organization at high‑level meetings, conferences, and industry events to enhance brand visibility and influence.

• Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.
• 10+ years of progressive sales experience, with 5+ years in a senior leadership role.
• Proven success in achieving and exceeding revenue targets in high‑growth, competitive environments.
• Experience managing large, geographically dispersed sales teams.
• Expertise in selling complex, consultative solutions to enterprise clients.
• Exceptional leadership, motivational, and strategic planning skills.
• Strong communication, negotiation, and relationship‑building abilities.
• Proficiency in CRM systems and sales analytics tools.
• Deep understanding of market dynamics and customer needs.
• Willingness to travel extensively for client engagement and team leadership.
• Demonstrated ability to foster a culture of accountability, innovation, and continuous improvement.

Must be authorized to work in the country where the job is based.

Must be willing to submit to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.

Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Recurring benefits include competitive salary, incentives, health benefits, retirement savings, disability and life insurance, supplemental insurance, career growth opportunities, paid training, and a casual dress code.

Paid Time Off – Earn PTO and paid holidays.

Incentives & Rewards – Participate in daily, weekly, and monthly contests that include cash bonuses and prizes.

Health Benefits – Full‑time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment; all employees have access to MEC medical plans after 30 days.

Retirement Savings – Secure your future…