Market Capture Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!
* We're committed to bringing passion and customer focus to the business.
* Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.  

We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve.

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* Job Summary:

** The Market Capture Manager supports strategic growth by driving enrollment expansion through leading client and partner engagements, managing relationships, and ensuring high-quality customer success. Reporting to the Sr. Manager of Market Capture, this role serves as a product expert, coordinates cross-functional project activities, and delivers clear, timely updates while mitigating risk and maintaining key documentation.

The position advances organizational growth by supporting enrollment initiatives through outreach events, financial and market analysis, public demonstrations, and identifying new and expanded opportunities with both current and prospective partners. Additionally, the Market Capture Manager provides mentorship to internal teams, supports hiring decisions, and collaborates closely with Operations, Product, and Enrollment to align strategy with execution. This role requires strong communication and analytical skills, and a deep understanding of Medicaid, long-term care, PDS/SDP models, or California regional centers.
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* Duties & Responsibilities:

**** Key Responsibilities
**** Business Development & Market Growth
*** Manages and coordinates proposal development research, financial analysis, writing, and production.
* Identifies and act on opportunities for upselling to current clients.
* Identifies and meets with prospective clients.
* Records business development activities.
* Leads sales presentations and system demonstrations.
** Client Engagement & Relationship Management
*** Serve as primary and back-up contact for client engagements.
* Maintain client relationships.
* Participate in key stakeholder meetings.
* Present written/verbal status reports to clients.
* Reinforce and set client expectations regarding PPL’s product application model during implementations.
** Subject Matter Expertise & Advisory Support
*** Function as subject matter expert on PPL’s products.
* Serve as an internal consultant to other projects or practice areas.
** Project & Quality Management
*** Coordinates project requirements and client expectations among functional groups and with client.
* Creates and manages internal project work plans.
* Ensure the quality of work produced meets PPL and contractual standards.
* Develops recommended solutions to mitigate or avoid risks.
* Reviews and updates critical client documents on a regular basis.
** Leadership, Training & Talent Development
*** Provides mentorship and training as needed.
* Develops next set of client partnership leaders.
* Support hiring team with interview and hiring decisions.
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* Required Skills:

*** Excellent client relationship management skills
* Demonstrated project management and supervisory skills.
* Ability to follow, critically evaluate and improve current processes.
* Excellent oral and written communication skills.
* Strong analytical, organizational and presentation skills.
* Excellent PC skills in Microsoft Office products.
* Ability to analyze data and draw appropriate conclusions.
* Ability to speak publicly effectively.
* Detailed and…