Market Support Manager

Career Opportunities with Infinite Digital

Current job opportunities are posted here as they become available.

The Market Support Manager builds healthy relationships with clients through providing quick and effective communication and advocating for the client internally to ensure campaigns and projects are completed on time, on spec, and on budget.
* Please note this position is 100% Remote however candidates must live within driving distance of Salt Lake City for occasional team meetups, to be considered.

Receive incoming requests from clients and respond timely and effectively

Facilitate internal processes needed to fulfill orders with our partners, including Insertion and change orders.

Assisting our sales and support office to complete tasks and gather necessary information for successful execution of campaigns.

Compile and communicate strategy, timelines and expectations.

Manage all client projects from a high level, working with project managers to ensure timely completion

Attend client calls and provide insight to sales and fulfillment

Recommend product and service improvements based on client feedback and interaction

Undertake daily administrative tasks to ensure the functionality and coordination of the team’s activities

Conduct market research and analyze consumer rating reports/ questionnaires

Employ marketing analytics techniques to gather important data (social media, web analytics, etc.)

Update spreadsheets, databases and inventories with statistical, financial and non-financial information

Schedule meetings and organize participants and technology

Work with Sales, Support, and Fulfillment with ongoing internal communication

Perform other duties as assigned

BS/MS degree in marketing or a related field. (Not required if there is enough experience)

Recent graduates are welcome!

Strong writing and communication skills a must.

Proficient in email, MS Excel or equivalent, and calendar scheduling tools.

Strong work ethic and humble teamwork mentality required.

At Infinite Digital, we are on a mission to strengthen the relationships our partners have with businesses by providing personalized and effective digital, creative and public relations services. Our mission is about relationships first. Our partners - be they marketing consultants, local businesses, or large radio conglomerates - come to us to help them be successful in providing marketing services.

WHAT WE OFFER

Medical, dental, and vision benefits

401k with match

Complementary health advocate services such as, legal, medical billing and work-life balance services

Continued education opportunities

Paid time off (PTO)

Time off for voting, adoptions, maternity and paternity, floating holidays, volunteering and bereavement