Itinerary planner
Norfolk, Virginia, 23500, USA
Listed on 2026-02-23
-
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Overview
In this role, you'll focus on building strong client relationships while designing customized travel experiences. You'll consult with clients to understand their needs, recommend destinations and resorts, manage bookings, and provide ongoing support before and during travel. Your goal is to make clients feel confident, cared for, and excited every step of the way.
This position is remote and flexible, making it ideal for someone who enjoys working independently while being part of a supportive team. You'll receive training, marketing guidance, and access to top travel suppliers to help you succeed. We are looking for someone who is detail-oriented, professional, and motivated to grow a client base through referrals, networking, and excellent service.
Responsibilities- Consult with clients to understand their needs and design customized travel experiences.
- Recommend destinations and resorts that fit client preferences.
- Manage bookings and coordinate travel arrangements.
- Provide ongoing support before and during travel to ensure confidence and satisfaction.
- Build strong client relationships and contribute to growing a client base through referrals and networking.
- Detail-oriented
- Professional
- Motivated to grow a client base through referrals, networking, and delivering excellent service
- Remote and flexible position suitable for independent work while being part of a supportive team
- Training, marketing guidance, and access to top travel suppliers
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).