Client Relations Manager

Account Manager / Client Relations Manager

📍 Charlotte, NC (South End) | 💰 $55,000‑$60,000 + Full Benefits + Company Vehicle

Community Concierge Services (CCS) is a rapidly growing doorstep trash company servicing 600+ apartment communities nightly across 15 states and thousands through our suite of services. We're serious about operational excellence, long‑term relationships, and doing what we say we're going to do.

We're hiring an Account Manager in Charlotte to own client relationships, support new community launches, and keep our operations tight.

If you like being out in the field, solving problems in real time, and building strong partnerships - keep reading.

This is not a sit‑behind‑a‑desk account manager job.

You'll spend your time:

• Visiting apartment communities during business hours (Monday‑Friday)
• Strengthening relationships with property managers
• Dropping off containers and supporting new community rollouts
• Maintaining inventory and supplies
• Troubleshooting service issues before they become real problems
• Acting as the bridge between clients and operations
• Provide our bulk item/dumpster rental solutions to clients

You’ll work primarily in the field, with flexibility to work from home when appropriate and access to our South End Charlotte office as needed.

• Clients feel supported and heard.
• Rollouts happen smoothly.
• Inventory is organized and accounted for.
• Issues are handled quickly and professionally.
• Property managers trust you - and call you first.
• CCS is the first call when a property manager moves to a new community or knows someone looking for a new vendor.

• Strong communication skills (clear, confident, professional)
• Highly organized and detail‑oriented
• Comfortable being in the field most days
• Self‑starter who doesn't need micromanagement
• Problem‑solver with a calm demeanour
• Professional presence (you'll be representing CCS daily)
• Valid driver's license

Experience in property management, B2B services, logistics, or account management is a plus - but attitude and work ethic matter more.

• $55,000‑$60,000 salary
• Company vehicle provided
• Healthcare, dental, and vision
• 401(k) with company match
• Paid Time Off
• Growth opportunities within a fast‑scaling company

We're not a bloated corporate machine. We move fast, we hold high standards, and we reward people who take ownership.

If you want a role where you're trusted, visible, and impactful - this is it.