Branch Office Administrator

Overview

There s power in partnership. You re the kind of person who loves solving problems and building relationships - and that s exactly what makes you essential to our branch teams. As a Branch Office Administrator at Edward Jones, you ll be the first voice clients hear and the trusted resource they rely on. We ll give you the tools, training, and support to make a meaningful impact every day - on your clients, your team, and your future.

Job Overview

Position Schedule: Full-Time

Branch Address: 4731 S Cochise Dr Suite 204, Independence, MO

Posting timeframe: This job posting is anticipated to remain open for 30 days, from 18-Feb-2026. The posting may close early due to the volume of applicants.

Role Summary

As a Branch Office Administrator, you ll be a vital part of our team, providing seamless support to our clients. You ll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

We ll give you the support you need. Our team will be there every step of the way, providing:

• Comprehensive 6-month training including an experienced peer to help mentor you
• A wide support network that extends from your branch office to your region to the home office
• You ll often work independently but will have a team of thousands backing you every step of the way

• Deliver exceptional personalized service to ensure clients feel understood and informed
• Take an active role in the annual business planning process to assist in developing strategies for the upcoming year
• Actively listen for situations in the clients  lives that may indicate a need for additional services
• Drive marketing activities such as planning and executing events

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Client Service:
  Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
• Account Management:
  Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
• Administrative & Operational Support:
  Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
• Technology:
  Strong computer literacy with willingness to learn new technology and programs such as Money Guide, Salesforce, Microsoft Office products and other firm-provided software.

• Full-time Associates receive the following benefits:
  Edward Jones  compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits, short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and health savings and flexible spending accounts. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism.
  
  Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm s Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.

• We ll be competitively compensated with a human-centered approach to partner for positive impact, to improve the lives of our clients, colleagues, and communities.
• Edward Jones is based on a legacy of partnership and, as a privately held firm, we share the success with our associates through various discretionary and variable compensation programs, including bonus opportunities based on branch and firm profitability and individual performance.
• The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.
• Hiring Minimum: $23.85
• Hiring Maximum: $25.82

At Edward Jones, we are building a place where everyone feels like they belong. We re proud of our associates  contributions to the firm and the recognitions we have received. Check out our U.S. and Canadian awards and accolades:
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