Senior Account Executive, Enterprise

10+ years of experience in
** direct enterprise sales**, consistently closing large, complex deals ($1–5M+ ARR) with long sales cycles (6–24 months).Demonstrated ability to
** lead end-to-end enterprise pursuits**, including deal strategy, executive alignment, competitive positioning, commercial structuring, and close.

Strong experience in
** CCaaS**,
** WEM**, and
** CRM
* * solution domains, with the ability to position platform-based, cloud-native solutions at enterprise scale.

Deep understanding of the
** AI-driven CX landscape**, including Agentic AI, LLMs/LAMs, Virtual Agents, and Copilots, and the ability to connect technology capabilities to measurable customer outcomes.

Ability to build and sustain
** C-suite and senior executive relationships**, align Genesys solutions to enterprise priorities, and drive both net-new and expansion opportunities through direct and partner-led motions.

Strong executive presence with the ability to
** lead C-level conversations**, articulate Genesys’ strategy and differentiation, and influence complex buying committees.
* Data-driven approach to
** territory planning, pipeline generation, and forecast accuracy**.
* Ability to analyze market dynamics, customer signals, and competitive landscape to prioritize resources and maximize bookings.

Experience leading
** cross-functional account teams**, including solution consultants, enterprise architects, customer success, professional services, partners, and executive stakeholders.
* Medical, Dental, and Vision Insurance.
* Telehealth coverage
* Flexible work schedules and work from home opportunities
* Development and career growth opportunities
* Open Time Off in addition to 10 paid holidays
* 401(k) matching program
* Adoption Assistance
* Fertility treatments### Join our Talent Community.

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI work forces.

To learn more, visit  is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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