Strategy & Operations Consultant

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers, worldwide.

ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.

• Leverage problem solving skills and frameworks to develop solutions to business problems
• Optimize space operations to minimize leadership’s time spent on operational tasks
• Collaborate on strategic planning processes (annual and ongoing)
• Manage impact measurement and communication strategies
• Manage and provide insights on budgets and total annual spend
• Foster relationships with client procurement stakeholders and help ensure compliance with client requirements
• Develop reports and insights on BD and pipeline opportunities
• Create and synthesize space materials; prepare leadership level presentations
• Support space‑level people strategy by keeping a pulse of team and provide ongoing insight to leadership
• Plan and run effective workshops, events, summits, client visits, etc. (virtual and in‑person)
• Develop and implement new processes to be leveraged across teams

• Bachelor’s degree required, MBA or other advanced degree preferred
• 5‑8+ years experience in professional services firm, consulting or strategy/operations experience preferred
• Understanding of consulting business models
• Strong consultative and problem‑solving skills
• Effective oral and written communication skills that can influence senior‑level decision makers
• Experience successfully managing multiple projects simultaneously, including those with intersecting work streams
• Experience and comfort working with multiple and senior stakeholders, in a complex organization structure
• Understanding of systems and processes
• Empathy, adaptability and high personal impact
• Strong experience with productivity and collaboration tools, including MS Office (PowerPoint, Outlook, Excel, Teams)

• Cross‑functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s‑curves, individual contribution and role expansions

ZS offers a comprehensive total rewards package including health and well‑being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empower you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.

Travel is a requirement at ZS for client‑facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to…