Branch Office Administrator

Job Overview

Position

Schedule:

Full-Time

Branch Address: 4473 Pahee St Suite G, Lihue, HI

This posting is anticipated to remain open for 30 days, from 18-Feb-2026. The posting may close early due to the volume of applicants.

As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

• Deliver exceptional personalized service to ensure clients feel understood and informed.
• Take an active role in the annual business planning process to assist in developing strategies for the upcoming year.
• Actively listen for situations in clients' lives that may indicate a need for additional services.
• Drive marketing activities such as planning and executing events.
• Provide exceptional service via inbound/outbound calls, email, and in-person interactions; respond to inquiries, resolve issues, and ensure an exceptional experience.
• Manage account opening, handling transfers, process account transactions, prepare documentation, and maintain accurate client records.
• Handle various administrative tasks including scheduling appointments, preparing materials for client meetings, managing correspondence, supporting marketing initiatives, updating SOPs, and strategically executing the branch business plan.
• Work independently at the direction of the financial advisor, demonstrating strong computer literacy and a willingness to learn new technology such as Money Guide, Salesforce, Microsoft Office, and other firm‑provided software.

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Comprehensive 6‑month training with a peer mentor.
• Wide support network from branch to region to home office.
• Culture of continuous improvement and professional development.
• Inclusive environment valuing diverse viewpoints.
• Rewards program recognizing individual efforts.
• Medical, prescription drug, dental, vision, voluntary benefits (accident, hospital indemnity, critical illness), short‑ and long‑term disability, basic life, and basic AD&D coverage (some at no cost).
• 401(k) retirement plan; tax‑advantaged accounts: health savings account and flexible spending account.
• Ten paid holidays; 15 days of vacation for new associates beginning January 1; sick time, personal days, and a paid day for volunteerism.
• Potential for bonuses and profit sharing;
  Employee Assistance Program.

Hiring Minimum: $26.10

Hiring Maximum: $28.26

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information, or any other basis prohibited by applicable law.