Client Service Coordinator

Remote, but must be able to drive to the home office once a month for team meetings.

Home Office
:
Altoona, PA

Travel: 1 to 2 days per month to client schools, plus team meeting at home office

Compensation: $45,000 - $55,000 plus bonus opportunity

Redefin

ED School Advancement is seeking a highly organized, detail-oriented professional to serve as an Assistant Relationship Manager, supporting a Relationship Manager in the management and growth of a portfolio of partner schools.

This role is designed for someone who thrives in a fast-paced, collaborative environment and enjoys supporting both internal teams and external partners.

The Assistant Relationship Manager (Client Service Coordinator) plays a key support role in helping schools move through Redefin

ED’s 4-step FUNDamentals process by assisting with communication, coordination, outreach, and follow-through. You will work directly alongside a Relationship Manager who oversees a book of business of approximately 35 to 50 schools and report to a Regional Market Manager.

This is a strong entry to mid-level opportunity for someone looking to grow within a mission-driven organization focused on expanding access to financial aid and tax credit scholarship programs.

Leadership and Culture Expectations

All team members at Redefin

ED are expected to model and reinforce our core values:

• Positivity in communication, teamwork, and problem-solving
• Resourcefulness in supporting schools and internal partners
• Mutual Respect across teams, partners, and school communities
• Innovation in execution and continuous improvement

These principles guide how we serve schools and support one another.