Access Center Capacity & Forecast Analyst

A healthcare institution is seeking an Access Center Capacity Analyst to develop forecasts for patient contact volumes and staffing needs. The role involves analyzing data to support capacity planning and operational performance, with responsibilities including forecasting, long-term planning, staffing analysis, and ensuring effective communication with leadership. The ideal candidate will have a Bachelor's degree in Business and five years' experience in workforce management within a call center environment.

This position offers remote work flexibility in Chapel Hill, NC.
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