Business Operations Manager

About HYBE America

HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world’s most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Autonomy, and Trust.

Our growing Business & Operations HxG team at HYBE America is seeking a seasoned Business Operations Manager to execute music business and operations within the label, including merchandise business and other artist IP‑related business. The Business Operations Manager will also drive business goals for artists and artist IP‑related businesses through hands‑on project management, cross‑functional coordination among many teams and companies, and operational execution to achieve those objectives.

Our ideal candidate is a hands‑on, solutions‑oriented operator who thrives in fast‑moving, creative environments. They are highly organized, adaptable, and comfortable owning projects end‑to‑end while collaborating closely with cross‑functional partners. They bring structure to complexity, communicate clearly, and are motivated by turning ideas into successful execution.

This is a full‑time, hybrid role based in our Santa Monica office, with in‑person collaboration 3 days per week and remote work 2 days per week.

• Develop, organize, and project short and long‑term music business initiatives (monthly, quarterly, annual), including defining milestones, targets, and deliverables, and execution timelines.
• Own and manage business initiatives (including merchandise) and cross‑functional projects start‑to‑finish, including contracts, budgets, logistics, timelines, and execution.
• Oversee day‑to‑day operational workflows for assigned projects and ensure smooth execution across teams and external partners.
• Collaborate closely with departments across the label to ensure alignment on budgets, timelines, inventory, deliverables, and execution.
• Identify operational risks and execution gaps and proactively implement solutions.
• Provide hands‑on operational support when required, including on‑site coordination, logistics management, and issue resolution.
• Support leadership with clear project updates, progress reporting, and execution insights.

Qualifications

• Bachelor’s degree in Music Business, Business Administration or related field.
• 5+ years of relevant experience in Business Operations, Project Management, or related functions.
• Proven track record managing complex projects and cross‑functional initiatives.
• Strong organizational and problem‑solving skills with attention to detail.
• Advanced proficiency in Google Sheets and/or Microsoft Excel, including working with large datasets, complex formulas, and financial trackers.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) OR Google Workspace (Sheets, Docs, Slides).
• Self‑starter with the ability to lead projects independently or in team settings.