Remote Digital Service Supervisor – AI-Driven
Remote / Online - Candidates ideally in
Manchester, St. Louis County, Missouri, USA
Listed on 2026-03-01
Manchester, St. Louis County, Missouri, USA
Listing for:
MTM, Inc
Remote/Work from Home
position Listed on 2026-03-01
Job specializations:
-
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A healthcare and transportation management company is seeking a Supervisor, Digital Service to oversee the performance and improvement of digital agents in a contact center. The role entails monitoring interactions, ensuring service quality, and collaborating with various teams to enhance the agent’s capabilities. Ideal candidates should have a Bachelor's Degree, 2+ years in customer service, and strong analytical and communication skills.
Health insurance, 401(k), and tuition reimbursement are part of the benefits package.
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